Official CalMac service account. Your first stop for customer service, updates and information. Available from 08:00 to 20:00.

West Coast of Scotland
Joined May 2014
ℹ️🕐Our Customer Engagement Centre opening hours change for the winter period: Mon – Fri, 7am – 7pm, and 8am-7pm on Sat and Sun.  These are in place from 19 Oct until 25 Mar 2027.
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ℹ️ INFO #Ardrossan #Brodick Until further notice Please note MV Caledonian Isles is unable to carry livestock.
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✅GREEN #Ullapool #Stornoway 28Oct The issue with the Mezz deck on MV Isle of Lewis has been resolved and is now operational
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✅GREEN #Ardrossan #Brodick 28Oct Service is no longer liable to disruption.
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🔶AMBER #Gourock #Kilcreggan 28Oct Due to the damage of the Kilcreggan slip during storm Boelo, this service is suspended. There will be a review at approximately 13:30 regarding further sailings.
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ℹ️INFO #Colonsay Please be advised that the Colonsay port office is currently experiencing a power outage. As a result, telephone lines are unavailable. Customers are advised to contact the customer engagement centre on 0800 066 5000 if they require assistance.
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⛴️Good morning! We’ll be signed in to keep you updated on our sailings until 8pm tonight. Hope you have a great day! Stay informed on updates by visiting our service status pages: ow.ly/IMqT50UT8Ay
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✅ GREEN #Largs #Cumbrae 28Oct MV Loch Shira and MV Loch Tarbert are now currently on passage to Largs. MV Loch Shira will resume service with the 08:17 sailing departing Largs and the 08:34 sailing departing Cumbrae.
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🔶AMBER #Largs #Cumbrae 28Oct MV Loch Shira and MV Loch Tarbert are now currently on passage to Largs. A further update regarding timings for their return to service will be provided at approximately 08:00.
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🔶AMBER #Mallaig #Armadale 28Oct Due to adverse weather, the 08:40 from Mallaig and 09:25 from Armadale are cancelled.
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🔶 AMBER #Oban #Lismore 28Oct Due to tidal conditions the 06:45 departing Oban is cancelled.
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⚠️YELLOW #Ullapool #Stornoway Until 15Nov foot passengers will be required embark via the vehicle deck first at Stornoway and are kindly asked to check in at least 45 minutes prior to departure.
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🔶AMBER #Gourock #Kilcreggan 28Oct Due to the damage of the Kilcreggan slip during storm Boelo, the following sailings are cancelled: Depart Gourock - 06:40, 07:25, 08:30 & 09:30 Depart Kilcreggan - 07:00, 08:00, 09:00 & 10:00
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⚠️YELLOW #Fionnphort #Iona 28Oct Due to adverse weather, the 07:00 request sailing from Iona has been cancelled, service will resume with the 08:35 from Fionnphort. Service remains liable to disruption or cancellation at short notice.
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⚠️YELLOW #Berneray #Leverburgh Until 25Mar MV Loch Bhrusda will operate an amended timetable for the winter period (excluding Saturday 2 - Monday 23 January calm.ac/23.
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⚠️YELLOW #Ardmhor #Eriskay 28Oct Due to MV Isle of Mull operating an amended timetable on Wednesday 28 October and to allow customers to make onward connections, MV Loch Alainn will operate additional sailings. See calm.ac/21
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🔶 AMBER #Tarbert #Portavadie Until16Nov As part of the Small Vessel Replacement Programme, port enabling works are required at the Portavadie Slip. As a result, a passenger only service will operate until Monday 16 November. See: calm.ac/02
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⚠️YELLOW #Gourock #Dunoon Until 12Nov To allow additional upgrades to be carried out to MV Ali Cat, a single vessel timetable operates. See: calm.ac/01
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⚠️YELLOW #Mallaig #SmallIsles 28Oct Due to adverse weather, service is liable to disruption or cancellation at short, berthing is not guaranteed in Muck due to local swell conditions.
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⚠️YELLOW #WemyssBay #Rothesay Until 25Mar throughout the winter 26/27 timetable, there are fewer afternoon sailings every Wednesday. This allows us to carry out pre-emptive maintenance and care to the vessel, carrying out the tasks that cannot be done when in service.
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🔶AMBER Oban - Castlebay - Lochboisdale 28Oct Due to previous weather disruptions, MV Isle of Mull will operate an amended timetable, see calm.ac/20
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