Helping startups & growing businesses scale faster with AI-powered all-in-one Marketing, CRM, Sales & Service software.

Wilmington, DE
Joined April 2017
🏆 We’re proud to announce that EngageBay CRM has been recognized on @Capterra’s 2026 Shortlist for Marketing Automation Software! Thank you to our customers for being part of our journey. 💜🧡 #EngageBay #Capterra #MarketingAutomation #CRM
42
I asked 50 small business owners: "What's your biggest sales problem?" Not one said "not enough leads." They all said some version of: "I can't keep up with the ones I have." The pipeline isn't empty. It's just unmanaged. #SmallBusiness #SalesTips
18
2026 team standup: Dev: "The AI fixed the bug." Marketing: "The AI wrote the copy." Sales: "The AI booked the demo." Manager: "So what did you all actually do?" Everyone: "We... reviewed the AI." New job title dropping soon: Chief Review Officer. #AIHumor #FutureOfWork
1
1
1
182
Your open rate doesn't matter if nobody takes action after opening. Stop optimising for vanity. Start optimising for what happens next. Clicks beat opens. Revenue beats clicks. Work backwards. #EmailMarketing #MarketingROI
29
What's the one email you've received that actually made you stop scrolling? Not the prettiest one. Not the most designed one. The one that felt like it was written just for you. What was it? #EmailMarketing #Copywriting
43
Marketing in 2019: "Content is king." Marketing in 2023: "AI is king." Marketing in 2026: "Whoever makes the AI feel like a human is king." The throne keeps moving. The goal never does. #MarketingTrends #AIMarketing
32
The average sales rep spends 9 hours a week actually selling. 9. Out of 40. What are they doing the other 31 hours? Logging. Updating. Searching. Copy-pasting. Admin is the silent quota killer. #SalesProductivity #SalesOps
52
The brands people genuinely love, have one thing in common. They never talk about themselves the way their marketing team does. Think about your favourite brand. Now read their last 5 posts. Did it feel like them? #Branding #ContentMarketing
163
Nobody talks about the cost of NOT having a CRM. -Lost follow-ups. -Deals that fell through the cracks. -A rep who quit because admin ate their day. The tool isn't an expense. The chaos it replaces is. #CRM #SmallBusiness
39
Pick one forever: 🔵 Email marketing 🟡 Social media marketing 🔴 SEO 🟢 Paid ads You can only keep one. Everything else disappears. Go. #DigitalMarketing #MarketingStrategy
1
1
147
We once sent a campaign to 4,000 people with the subject line: "Hey [First Name]" The replies were... educational. Always. Test. Your. Variables. (We added this to onboarding. You're welcome.) #EmailMarketing #MarketingFails
59
Every CRM company posts the same thing: → Feature announcement → Customer story (staged) → "We're excited to share..." → Award we gave ourselves Nobody is having fun. Nobody is being honest. That's the gap. #SaaS #MarketingHumor
56
"We'll circle back on that." Translation: we will never speak of this again. #WorkHumor #OfficeLife
1
2
188
I tested sending emails on Saturday mornings. Open rate: 31%. Industry average on Tuesdays: 21%. Nobody's competing in their inbox on weekends. The best time to reach someone is when everyone else has given up. #EmailMarketing #GrowthHacking
2
1
49
Am I the only one who reads a company's 404 error page to decide if I like their brand? Because nothing reveals personality faster than how a business handles the moment something goes wrong. #Branding #CustomerExperience
1
1
52
Unpopular opinion: "Follow up until they buy or die" is not a sales strategy. It's harassment with a pipeline attached. There's a version of persistence that earns trust. Most teams don't practice it. #ChangeMyMind #Sales
1
140
The marketing automation market will hit $21.7 billion by 2032. But right now, in 2026, 59% of customer journeys are still not fully automated. That's not a failure statistic. That's an opportunity statistic. The businesses that close that gap in the next 3 years will own the next decade. Start somewhere. Start small. Start today. #MarketingAutomation #GrowthMindset #B2BMarketing #EngageBay
116
"Don't find customers for your products. Find products for your customers." — Seth Godin We built EngageBay backwards. We asked 500 small business owners what was painful. They said: too many tools, too much cost, too much friction. So we built one platform that does it all — CRM, email, helpdesk, live chat — starting free. Seth would probably approve. (Or at least not disapprove. He sets a high bar.) #SethGodin #ProductBuilding #EngageBay #SmallBusiness
73
Gartner says sellers spend 25 hours a week on tasks that could be automated. That's 3 full working days. Every. Week. If your sales rep had 3 extra days, what would they do with them? (Trick question: they'd spend 2 of them in meetings.) #SalesProductivity #SalesAutomation #WorkHumor #CRM
39
Jeff Bezos: "Your brand is what people say about you when you're not in the room." Jeff Bezos, if he worked in a small business: "Your brand is what your auto-reply says when you're on holiday." Make it count. #BrandVoice #SmallBusiness #EmailMarketing #Humor
178