IDC Retail Insights Research Vice President

San Diego, CA
Joined April 2009
Congratulations to Dr Chris Percival @stonybrooku recipient of Developmental Dynamics' Early Career Publication Award #anatomy23 #AnatomyConnected23 doi.org/10.1002/dvdy.454
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Leslie Hand retweeted
As #consumers embrace the blend of #digital and physical channels, #retailers will need to increase their #tech investments to keep up. Luckily, @lesliehand has insights from #data to #EmployeeExperience to guide the way to a frictionless experience. 👏 Via @Alicia_FioEspo 👇
How Technology is Supporting the Era of ‘Value’ and ‘Values’ bit.ly/3A8bqc7
Metaverse, hybrid exp., sustainability, adaptability, security were top themes at #NRF'22. Whatever your focus, setting a strong foundation for digital commerce,CX & data is priority in #retail. @LeslieHand @IDC shares some great insights in her blog google.smh.re/0j3w
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Leslie Hand, group vice president, IDC Retail Insights, was named a Top Retail IT Influencer by BizTech Magazine. businesswire.com/news/home/2…
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Join us for the IDC FutureScape: Worldwide Retail 2021 Predictions webinar on December 9th at 12 PM/ET to unlock the top 10 technology predictions and the drivers of change for the global #retail industry over the next five years. Register now: bit.ly/2IsztMa
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Retail’s New Normal: Here’s What Retailers Should Focus On As The Country Continues To Reopen ift.tt/2XUh2ne
We’ve officially launched #RetailReset, a new virtual forum & content hub for #retail execs who want to refine & optimize their recovery strategies. We already have awesome insights from @RetailProphet, @StevenPDennis, @lesliehand & so many more!

I just gave meals to Feeding America. Join me and give a meal to hungry families! . secure.feedingamerica.org/si…
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Leslie Hand retweeted
Customer-centricity, operational efficiencies through technology, and growth opportunities through 3rd party partnerships are the new benchmark standards for the region's #Insurance industry. Here are AP's 20 best #Insurers of 2020 according to @IDC: bit.ly/2TCBTut
Sending good thoughts to our global @IDC team. We are here to support you. Be safe, be calm and know that we will persevere together! #Ourvirtualteam
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Here, Ceridian’s SVP of Retail Strategy John Orr shares how #retail and #hospitality organizations can better prepare their #workforces for the future. Read the full article from Retail Dive: lnkd.in/eKRQtzd
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Leslie Hand retweeted
Flooid believes every voice should be heard and everyone should be given the tools needed to reach their potential. Happy IWD! #IWD2020 #EachforEqual
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Cool that he quoted @idc data – at Manhattan, NY
Fundamentally #retailers have more data than they know what to do with and they are missing an opportunity to package and sell it in a way that’s valuable to brands and deepens their channel value. To @satyanadella’s point, what will you do with it? #NRF2020
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In the @satyanadella keynote he referenced @IDC data to illustrate the scope of the opportunity retailers have is seizing the value of data @Microsoft @MicrosoftAzure #NRF2020 – at Manhattan, NY
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Never in all my years at #NRF did the press / analyst line for badge pickup look like this - because a printer isn’t working. Can they send us to a line where the printer works? #NRF2020
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How many companies have an Chief Ethical and Humane Use Officer? #salesforce does #DF19 takeaway from Paula Goldman‘s talk - consider intended and unintended consequences in decisions and product development
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Package pickup can scale fast with a partner like Kroger. I believe pent up demand for more convenient services like this will drive fast adoption. My advice: “crossdock” with online orders for pickup, and offer drive thru pickup to cement loyalty lnkd.in/gMz8SUk
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Dr Mae Jamison, not just an astronaut but an innovator and business leader! Great keynote line-up @Infor @inforum2019 @IDC BTW her LEGO Action Figure was the fastest/best selling toy on @amazon
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Day 1 @Sibos kicked off to a great start: A packed opening session, @CraigRamseyUK discussing #UniversalConfirmations in a panel with @Swift & our Request for #Payments demo in high demand. Come and visit us at booth Q125 #Sibos #Sibos2019
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