
Support team for @Revolut. We’re here to help 24/7, whether you tag us or chat to us directly via DM, we’ve got you.
Global
Joined November 2024
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@ismailbtci Bonjour. Notre équipe dédiée travaille activement à la résolution d’une interruption de service affectant la vérification par selfie. Nous mettons tout en œuvre pour rétablir la situation dans les plus brefs délais. Soyez rassurés : il n’y a aucune raison de s’inquiéter. Nous vous remercions de votre patience et de votre compréhension, et nous vous présentons nos excuses pour la gêne occasionnée. N’hésitez pas à nous envoyer un message privé si vous avez d’autres questions ou préoccupations. Vous pouvez consulter les mises à jour ici : revolut.com/system-status/.
Replying to @kleschby
Здравствуйте! Мы обязаны строго соблюдать действующие правовые нормы и регуляторные требования. Если у вас возникли вопросы о статусе проверки ваших документов, пожалуйста, напишите нам в личные сообщения (@revolutsupport), и мы всё проверим.
Hi @jonnyrotten430. We hear your concerns, and we are still awaiting your direct message (DM) to @revolutsupport with your details of the attachments you have shared so we can review your situation and help you securely. Please send us a DM so we can look into this further. We are looking forward to assisting you.
Replying to @weluvlolo27
Bonjour. Pour vérifier la date de livraison estimée, allez sur Accueil, appuyez sur l'icône des cartes, sélectionnez votre carte et appuyez sur Plus de détails. Si vous avez besoin d'aide supplémentaire, veuillez nous envoyer un message privé à @revolutsupport.
Bonjour. Envoyez-nous un message privé sur @revolutsupport afin que nous puissions vérifier l'état de livraison de votre carte en toute sécurité.
Replying to @Jason_MI5
Hi there. Thanks for the feedback! Regarding your question, Revolut has been authorised with restrictions as a UK bank and has entered a 'mobilisation' period to complete the setup of our banking processes. Until we are ready to operate as a full bank in the UK, your money will continue to be safeguarded in the same way it always has been, in line with the Electronic Money Regulations 2011. We will notify customers of the next steps once our setup is complete.
Hi there. Thanks for the feedback! Regarding your question, Revolut has been authorised with restrictions as a UK bank and has entered a 'mobilisation' period to complete the setup of our banking processes. Until we are ready to operate as a full bank in the UK, your money will continue to be safeguarded in the same way it always has been, in line with the Electronic Money Regulations 2011. We will notify customers of the next steps once our setup is complete.
Replying to @FiddlerWallet
Hi there. We're sorry to hear about your dissatisfaction with the fees. We'd like to take a closer look into this specific trade for you. Please send us a DM at @revolutsupport so we can securely identify your account and assist you further.
Hi there. Thanks for reporting this to us. We can confirm that this is not from Revolut. If you have clicked on any links or input your personal information, please follow the steps here to secure your account: help.revolut.com/it-IT/help/… You can learn more about how to keep your account secure here: revolut.com/it-IT/about-frau…
Hi there! We apologize for any inconvenience you have experienced. Please send a DM to our @revolutsupport inbox so we can assist you further. We’ll do our best to help.
Hi! We're very sorry to hear about your experience with crypto fees and would like to take a closer look into it. Could you please take a look into your DMs, as we've just reached out to you there? Thank you.
Replying to @evenprimeodd
Hi there, we’re sorry to hear about your crypto experience. We strive to provide transparent and competitive rates for crypto transactions. We encourage you to reach out to our Support team via the in-app chat to review your concerns in detail. Simply navigate to Profile > Help > 'How can we help?' > Your related issue > Chat with us.
@sedloser Alternatively, you can also send us a DM so we can check this for you.