Defining and informing the complex field of user experience (UX) through frequent publication of high-quality articles for experts and newcomers alike.
Joined June 2008
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As AI takes over corporate decision-making, humans may keep legal authority without having real control.
James Rawson, Chief Legal Officer at EV, explores the challenge of machine governance: uxmag.com/articles/the-human…
#AIGovernance #AgenticAI #CorporateGovernance
An AI agent can remember your feedback and still learn the wrong lesson. Better memory goes beyond storing information. It’s about learning from experience.
Discover what makes agents improve over time: uxmag.com/articles/agent-mem…
#AIAgents #AgentMemory #EnterpriseAI #AgenticAI
AI knows more about us than ever, but when does personalization become manipulation?
Tushar Deshmukh explores why responsible UX should empower people, not steer their choices.
Read more: uxmag.com/articles/the-perso…
#UXDesign #AI
On the latest episode of Invisible Machines, Mona Leung explores how credit unions can pool their strengths to build a shared AI advantage, invest in what members actually need, and make smarter long-term bets. youtu.be/OJsJPIAPmyA
#CreditUnions #AI #Banking
As #AI makes it easier to build services, how do you keep the personality that makes people choose you?
Lavrans Løvlie and Ben Reason, co-founders of Livework, explore this here: youtu.be/yip0zI5_QA0
#ServiceDesign #AIAgents
In B2B, products are often abstract, technical, and hard to connect with. #Mascots can change that.
Roman Yakovlev, Senior Marketing Designer at Railsware, shares how his team built mascots for TitanApps and Coupler.io: uxmag.com/articles/making-co…
#DesignProcess
Anina Botha, a product consultant, argues that unpredictable outputs work like a slot machine's variable rewards, and sunk cost keeps people typing instead of starting over.
🗞️ Explore the full piece: uxmag.com/articles/is-endles…
#AI #EthicalDesign #PromptEngineering
Amo Deo, an innovation consultant, shares seven practical service design ideas to enhance the customer experience without a large budget.
📰 Find out more: uxmag.com/articles/7-practic…
#ServiceDesign #UserExperience
Pavel Bukengolts, founder of UX Design Lab, highlights how "standard" contract terms can subtly transform an agreed hourly rate into vague pay-per-deliverable work.
📖 Learn more: uxmag.com/articles/rtfc-read…
#FutureOfWork #DesignLeadership #CareerAdvice #BusinessSkills
Päivi Salminen, a digital health innovator, explains that strong Agile teams are not defined by their speed but by their ability to identify weak assumptions early on.
Read more: uxmag.com/articles/reducing-…
#Agile #ProductDesign #UXDesign
Tyler Style examines Portia, a jumping spider with only 600,000 neurons that outhunts prey many times its size. Nature might argue that narrow, specialized #AIAgents working together beat a single large, generalist model.
Learn more: uxmag.com/articles/biomimeti…
#AI #Biomimetics
Pavel Bukengolts, founder of UX Design Lab, explains that B2E (Business-to-Employee) AI needs a different starting point than consumer design: uxmag.com/articles/function-…
#AI #ProductDesign #DesignProcess
Tools and titles may change, but failure modes remain constant.
Pavel Bukengolts, a design leader, educator, and founder of UX Design Lab, presents 15 solid practices for design leaders tired of chasing quarterly distractions.
🗞️ Read the full article: uxmag.com/articles/15-rules-…
What if using AI well isn’t about removing constraints, but knowing how to use them to your advantage?
Bestselling author Seth Godin on Invisible Machines: “You can’t think outside the box. It’s very dark out there.”
🎙️ New episode live: youtu.be/TqCh4St3aJ4
#AI #AIDesign
Anina Botha, #AI Product Experience Strategist at Sayari, makes a sharp distinction founders keep missing: Product-Market Fit (PMF) ≠ Value Realization (VR).
If you're building fast and wondering why usage isn't following, this piece is for you: uxmag.com/articles/anyone-ca…
Päivi Salminen, a digital health innovator, explains what a minimum viable product (MVP) is truly meant to achieve and why many teams often overlook crucial elements.
🗞️ Read the full article: uxmag.com/articles/the-minim…
#MVP #ProductDesign #Agile #UXStrategy
The final piece in the “UX × AI” series by Tushar Deshmukh, closing with the question that's been sitting underneath every article before it: If AI did the work, whose work is it?
👉 Read the full piece: uxmag.com/articles/who-owns-…
#AI #AIEthics #UXDesign
That’s the quiet freedom hiding inside “We’re going agile.”
Päivi Salminen, a digital health innovator, breaks down what agile actually asks of designers and why it’s less scary than it sounds.
👉 Find out more: uxmag.com/articles/you-dont-…
#Agile #ProductDesign #UXDesign
The interface has stopped waiting for you.
In Part 9 of the “UX × AI” series, Tushar Deshmukh, founder of UXExpert, breaks down the five patterns every agentic interface needs.
📖 Read the full article: uxmag.com/articles/agentic-u…
#AgenticAI #UXDesign
You might not realize it, but Ally is part of every design you’ve made.
In his article, UX researcher Krystian M. Frahn emphasizes that accessibility should be the default.
📰 Read the full article: uxmag.com/articles/ux-is-des…
#Accessibility #InclusiveDesign #UXDesign
