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Ubisoft Support

@UbisoftSupport

Official @Ubisoft Player Support 🎮 Join our Discord 👉 https://teapawt.net/t.co/spqqp2cQGs Data Privacy Rights: https://teapawt.net/t.co/xvMLxtzilL

 Worldwide
ubisoft.com/help
Joined February 2010
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  • Followers704K
8.3KMedia
Photo by Ubisoft Support (@UbisoftSupport)Photo by Ubisoft Support (@UbisoftSupport)Photo by Ubisoft Support (@UbisoftSupport)Photo by Ubisoft Support (@UbisoftSupport)Photo by Ubisoft Support (@UbisoftSupport)Photo by Ubisoft Support (@UbisoftSupport)Photo by Ubisoft Support (@UbisoftSupport)Photo by Ubisoft Support (@UbisoftSupport)Photo by Ubisoft Support (@UbisoftSupport)Photo by Ubisoft Support (@UbisoftSupport)
Welcome to the Official @‌Ubisoft Player Support account! We're here to help on Twitter from 7AM - 5PM UTC! 🎮 🔻Check out the articles below for FAQ’s🔻 🔒 ubi.li/AccountRecovery 🔗 ubi.li/AccountLinking 🔽 ubi.li/ReinstallConnect 📢 ubi.li/PlayerReportsInR6 ⚡ ubi.li/ConnectivityTS 🌟 ubi.li/TwitchDrops 🎁 ubi.li/PrimeGaming If you engage with us, Ubisoft collects information from your Twitter profile to provide the best social media support experience. Learn more about your rights: ubi.li/PrivacyPolicy
Image from Ubisoft Support (@UbisoftSupport)
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Agents, a maintenance for #TheDivision2 has started: teapawt.net/TheDivisionGame/status…
Tom Clancy's The Division (@TheDivisionGame) profile pictureTom Clancy's The Division
@TheDivisionGameNov 9
#TheDivision2 maintenance alert! 📅 Tuesday, November 10 🕐 9:30 AM CET, 3:30 AM ET, 12:30 AM PT ⏳ Estimated downtime is 5 hours. This maintenance will focus on infrastructure updates in preparation for the upcoming Crossplay rollout.
Image from Tom Clancy's The Division (@TheDivisionGame)
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The maintenance will take a bit longer: teapawt.net/TheDivisionGame/status…
Tom Clancy's The Division (@TheDivisionGame) profile pictureTom Clancy's The Division
@TheDivisionGame14h
Replying to @TheDivisionGame
The maintenance has been extended by approximately 1 hour
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⚠️ Maintenance for #TheCrewMotorfest starts in 30 minutes ⌛ teapawt.net/TheCrewGame/status/211…
The Crew Motorfest (@TheCrewGame) profile pictureThe Crew Motorfest
@TheCrewGameNov 3
🛠️ The Crew Motorfest scheduled maintenance 🛠️ 🗓 Wednesday, November 04 ⏰ 09:00 UTC / 04:00 EST 📉 Estimated duration: 5 hours 🎮 All platforms 👇 Maintenance notes below 👇
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🚨Attention Operators! A #RainbowSixSiege maintenance to deploy patch Y11S3.3 begins in 10 minutes, details and patch notes below 👇🚨
Rainbow 6 (@Rainbow6Game) profile pictureRainbow 6
@Rainbow6GameNov 3
🛠 Y11S3.3 Maintenance 🛠 Y11S3.3 will be deployed today, November 3rd. 💻🎮 All Platforms: 09:00 EST / 14:00 UTC ⏲ Downtime up to 60 mins 📚Patch Notes here 👇

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Agents, a maintenance for #TheDivision2 has been detected. Prepare for server downtime starting in 30 minutes: teapawt.net/TheDivisionGame/status…
Tom Clancy's The Division (@TheDivisionGame) profile pictureTom Clancy's The Division
@TheDivisionGameNov 2
#TheDivision2 maintenance alert! 📅 Tuesday, November 3 🕐 9:00 AM CET, 3:00 AM ET, 12:00 AM PT ⏳ Estimated downtime is 6 hours Check out the full patch notes ➡️ thedivision2.com/tu-y8s3-3-u…
Image from Tom Clancy's The Division (@TheDivisionGame)
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The maintenance will take some more time and has been extended: teapawt.net/TheDivisionGame/status…
Tom Clancy's The Division (@TheDivisionGame) profile pictureTom Clancy's The Division
@TheDivisionGameNov 3
The maintenance has been extended by approximately 1 hour and 30 minutes.
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We are aware of an ongoing issue on Skull and Bones preventing players from accessing the game. Our teams are currently working on resolving it as soon as possible.
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📢 Live Maintenance for #RainbowSixSiege has concluded. 📢 Download the latest patch to connect and play. Hotfix deployed: ✅ Osa Exploit confirmed Fixed ✅ IQ Gadget issue Fixed. (Match replay) ✅ Ally shooting Rauora's D.O.M. Panels no longer get damage ally in the reputation negativity section. Thank you for your patience.
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🚨 Attention Operators: If you're unable to access Rainbow Six Siege's Legend Division playlist and are seeing Errors 01101, 01102, or 01104, follow the steps below to get back into the action. 👇
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Error 01102: This occurs when MSI motherboard users do not have Secure Boot set to Maximum. In BIOS: Settings → Security → Trusted Computing → Secure Boot ✅ Mode: Custom ✅ Secure Boot Preset: Maximum Security
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🛠️Maintenance for the #RainbowSixSiege mid-season update begins in 30 minutes, details below👇🛠️
Rainbow 6 (@Rainbow6Game) profile pictureRainbow 6
@Rainbow6GameOct 9
🔥 MID-SEASON UPDATE 🔥 The Y11S3 Mid-Season Update will now be arriving on Thursday, October 15th! Get ready! 💻🎮 All Platforms: 09:00 EDT / 13:00 UTC ⏲️ Downtime up to 60 mins
Image from Rainbow 6 (@Rainbow6Game)
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An upcoming maintenance for #TheDivision2 has been detected, agents. Starting in 30 minutes the servers will temporarily become unavailable, before the Red Moon🔴gets unleashed. teapawt.net/TheDivisionGame/status…
Tom Clancy's The Division (@TheDivisionGame) profile pictureTom Clancy's The Division
@TheDivisionGameOct 14
#TheDivision2 maintenance alert! 📅 Thursday, October 15 🕐 9:30 AM CEST, 3:30 AM EDT, 12:30 AM PDT ⏳ Estimated downtime is 5 hours See what's coming: thedivision2.com/tu-y8s3-2-u…
Image from Tom Clancy's The Division (@TheDivisionGame)
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Agents, the maintenance has been completed! 🥳
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If you're already tuning into participating streams, why not pick up some extra rewards along the way? 🎁 Register for Twitch Drops, watch your favorite creators, and unlock in-game content just for watching. Get connected, start earning, and claim your rewards. 👉 ubi.li/UbisoftDrops
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🛡️ Warriors, connection issues keeping you out of the game? No matter where you play #ForHonor, you've got the tools to take charge. Check out our troubleshooting guide for steps to help resolve common connectivity problems and get back to battle: ubi.li/ConnectionHelp
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Starting a Ubisoft game on Steam for the first time? Linking your Steam and Ubisoft accounts is quick and easy. Just launch the game directly from Steam, follow the prompts, and you'll be all set in a few clicks, with more time for playing and less time for setup. 🔗 ubi.li/LinkSteam
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⚠️ Maintenance for #TheCrewMotorfest starts in 30 minutes ⌛ teapawt.net/TheCrewGame/status/210…
The Crew Motorfest (@TheCrewGame) profile pictureThe Crew Motorfest
@TheCrewGameOct 6
🛠️ The Crew Motorfest scheduled maintenance 🛠️ 🗓 Wednesday, October 07 ⏰ 08:00 UTC / 04:00 EDT 📉 Estimated duration: 5 hours 🎮 All platforms 🔧 Releasing the wildlife and building the bridge to Kauai for Season 11!
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📢📢📢 Linking your Steam and Ubisoft accounts 📢📢📢 ubi.li/r9PMU
March of Giants (@marchofgiants) profile pictureMarch of Giants
@marchofgiantsOct 6
The playtest launches tomorrow! Please ensure you're set up with a Ubisoft Connect account to ensure you can get access to the test. The playtest is fully on Steam, but we do need this extra layer to let you keep your progress.
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🔧 Anti-cheat issues can be frustrating, but getting back in the game might be easier than you think. Our troubleshooting guide covers key steps like checking compatibility, repairing or reinstalling the application, and verifying your game files to help resolve common Ubisoft Anti-Cheat and Easy Anti-Cheat errors. A few quick checks could have you back in action in no time. 🔗 ubi.li/AntiCheatHelp
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Agents, the maintenance is ongoing for #TheDivision2 teapawt.net/TheDivisionGame/status…
Tom Clancy's The Division (@TheDivisionGame) profile pictureTom Clancy's The Division
@TheDivisionGameSep 30
#TheDivision2 maintenance alert! 📅 Thursday, October 1 🕐 9:30 AM CEST, 3:30 AM EDT, 12:30 AM PDT ⏳ Estimated downtime: 5 hours. This maintenance will: - Fix an issue with One For All mutator in Escalation that could cause server crashes, improving overall server stability. - Fix Prima Donna and Steel & Sons ACR reconfiguration blueprints so they correctly reconfigure the existing Exotic.
Image from Tom Clancy's The Division (@TheDivisionGame)
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The maintenance has been completed earlier, agents! See you back in-game 🥳
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🤝 Agents, looking to invite a friend to #TheDivision2? Check out our Friend Referral Program guide to learn how to get started, earn rewards, and jump into the fight together 👉 ubi.li/FriendReferral-TD2
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🛠️Hotfix maintenance for #RainbowSixSiege begins in 30 minutes, details below 👇🛠️
Rainbow 6 (@Rainbow6Game) profile pictureRainbow 6
@Rainbow6GameSep 29
🛠 Hotfix Maintenance 🛠 A hotfix will be deployed today, September 29th. ✅ Fixed performance Mode on PlayStation®5 Pro. ✅ Fixed "Match Started" matchmaking delay in Wasteland Circuit. ✅ Black Ice Arsenal Bundle fixed and available.
Image from Rainbow 6 (@Rainbow6Game)
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Whether you're returning to the fight or jumping into #TheDivision2 while it's free, a DELTA error can put your mission on hold. This error occurs when the game fails to connect to the server. We've got your back, Agent. Check out our troubleshooting guide to help get reconnected and back in the game 👉 ubi.li/ResolveDELTA
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