Your engineers got AI to write code. Your on-call team got 3x more incidents. Fixing starts from a symptom, not intent, and it needs a different kind of AI. Here's how we think about it with Sera 📟 hubs.ly/Q04B1X1V0 #SRE #OnCall

Thank you Imaves for another great Imaves Xurrent Conference in Zagreb. 🙌 The big theme: service management moving from AI assistants to AI agents that do real work, connected through APIs, webhooks, and MCP. #ITSM #AIAgents 📷 Božidar Prezelj

Jira Data Center has an expiration date: March 28, 2029. ⏳  Count backward and your start date is closer than you think. We're joining StrataCom Oct 29 to map out the move, plus a live look at Xurrent.  hubs.la/Q04zBMD-0 #ITSM #JiraServiceManagement

Your queue will survive four hours without you 📅 Take the afternoon for #miniCON2026, Nov 4 in Blaine, MN. Xurrent will be there all event, and happy hour after is on us. Event details: hubs.la/Q04B3qwr0 #ServiceDesk #HDI

Same 2am page, two ways 🌙 Without Sera: dashboards, logs, DMing the senior engineer. With Sera: summary written, probable cause with a confidence level, exact line linked. See it live on October 29th 👇hubs.la/Q04B1ybP0 #AI #SRE

Bring your roadmap, your stack, and your toughest ESM questions to the Xurrent booth at SERVIEW Tool Meetup. Xurrent will be on-site at every stop this November, ready for the real conversation. ✅ Register ahead → hubs.la/Q04xHzB20 #ITSM #SERVIEWTOOLMEETUP26

The hardest part of replacing your ITSM isn't picking the vendor. It's building a case that survives go-live. 📄 Join us and XTIVIA on Oct 22, and leave with two resources to put it to work. hubs.la/Q04z_H0D0  #ITSM #ServiceManagement

The best incident partner shows up with context, keeps the status requests off your back, and leaves the decisions to you.  That's the bar we set for Sera, our AI SRE teammate in Xurrent IMR 🤝  hubs.la/Q04BgsJc0  #SRE #IncidentManagement

Someone gave an AI agent admin access in Dev for a quick test. Nobody took it back. 👻 Help Desk Horror Stories: The Ghost with Admin Access #AIAgents #ITSM

You gave your engineers AI to write the code. Where's the AI to fix it? 🚨 Meet Sera, Your AI SRE Teammate in Xurrent IMR. Probable cause, evidence, and the exact line. Sera proposes solutions. Your engineer makes the decisions. Read more 📄 hubs.la/Q04Bg7LC0 #AISRE #SRE

Your monitoring isn't the problem. What happens after the alert fires is. PopClub added Xurrent IMR on top of Datadog: alert to incident in under a minute, P0 ack in 10 to 15. 📊 hubs.la/Q04zXDQJ0 #SRE #IncidentManagement

"That's how it was set up" isn't a migration strategy.   We're joining StrataCom Oct 27 to help Ivanti Service Manager teams decide which customizations to keep and which to retire. ✅ hubs.la/Q04zBJMd0  #ITSM #Ivanti

Would you let an AI agent touch production today? 👀 We asked SREs all day at SREDayBangalore. Not one said yes.  Their reasoning: bad data, reversibility over criticality, and no way yet to grade an agent's work.  Full breakdown 🔗 hubs.la/Q04zLhKl0 #SRE #AIOps

Most ITSM deals don't die in the pitch. They die between "something's off" and "signed contract." 📉  On Oct 22, we're joining XTIVIA to show you how to get yours across the finish line. hubs.la/Q04z_CH80  #ITSM #ITLeadership

Legacy ITSM was built for a world where tickets moved at the speed of email. That world is gone. Xurrent unifies ITSM, ESM, and ITOM in one platform, not bolted together after the fact. See it at SERVIEW Tool Meetup this Nov → hubs.la/Q04xHy9w0 #ITSM #ESM

Dashboards make great historians and terrible forecasters. 🌦️ Zac Nickens of Resonance Systems AI joins the new Incidentally Reliable to talk predicting outages before they land. hubs.la/Q04zMKTX0 #SRE #Observability

Every on-call rotation has a secret escalation path: a 2am DM that just says "hey, you up?" 😅 Something's coming soon to Xurrent IMR for whoever's holding the pager 👀 #OnCall #SRE

Your monitoring tells you what already broke. Not what's about to. 📉 Zac Nickens joins Jim Hirschauer on the next Incidentally Reliable to talk weather forecasting for your infrastructure. Subscribe so you don't miss it. 🔔 hubs.la/Q04zdNw10 #SRE #Observability

Missed Level Up this summer? All 3 IT maturity sessions are on demand now, from firefighting to full ESM. Warm up with Xurrent Flow or Xurrent Pong first. 🕹️ hubs.la/Q04yZMHG0 #ITSM #ITOps

Should enterprises slow down AI adoption? 👀 Our CPO Phil Christianson's answer: not exactly. The bigger risk is AI access nobody can track or revoke. 🔑 Read the full Q&A: hubs.la/Q04yNJTN0 #ITSM #AIGovernance