Your employees need answers, not a scavenger hunt. Move beyond articles and get real resolution with Zendesk Employee Service AI Agents: zdsk.co/4ypNI79

Deploying an AI chatbot is easy. Building autonomous IT service is the real work. The Agentic Service Playbook for IT Leaders shows how to move beyond pilots, reduce technical debt, and put AI to work across the enterprise. Download the Zendesk playbook: zdsk.co/47FCDEi

Onboarding shouldn't be a guessing game. Stop spending your day hunting down answers and streamline your team's experience with Zendesk Employee Service AI Agents. Transform your internal support today: zdsk.co/4ia8NxH

What if... your AI becomes the primary user of your software? What if... your customer never needs to use your best feature? What if... you designed the Skill before you built the feature? We’re calling it. Skill-Driven Development could change how we build software. Read Jackson Wolfe’s take on the next evolution of product development: zdsk.co/48eKt82

AI should do more than assist. It should resolve. Join us at Zendesk AI Summit on November 12 for: ✅ An exclusive conversation with @OpenAI CMO @colinjfleming and tech journalist @CaseyNewton ✅ A look inside @Lovable’s AI strategy with Head of Growth @ElenaVerna ✅ A first look at new #ZendeskAI designed to resolve complex service journeys Register now: zdsk.co/4euubeM

Zendesk has been named a Leader in the @IDC MarketScape: Worldwide AI-Enabled Customer Service Applications 2026 Vendor Assessment. Explore #ZendeskAI for customer service: zdsk.co/3WunlzI (Source: IDC MarketScape: Worldwide AI-Enabled Customer Service Applications 2026 Vendor Assessment, doc #US51831224, September 2026)

Stop haunting Finance for your expense report. Employee Service AI Agents can handle the request, chase the workflow, and save your coworkers from another hallway ambush: zdsk.co/4igWHlk

Employee requests are rarely one-step tasks. Your AI shouldn’t stop at the answer. Join our Zendesk Deep Dive to see Employee Service AI Agents automate complex work across systems, workflows, @SlackHQ, and @MicrosoftTeams. 📅 November 19 | 10 a.m. PT / 1 p.m. ET Register now: zdsk.co/4z4y7uV

From answering employee questions to getting the work done. Analyst Keith Kirkpatrick at @TheFuturumGroup examines how Zendesk Employee Service AI Agents and Advanced Action Flows are bringing multi-step employee service workflows to life. Read the report: zdsk.co/4slFU4U

AI security isn’t proven in a single prompt. It’s proven in the real world. Zendesk tested AI agents across 600+ realistic attack scenarios and 33,000 conversation turns—because trustworthy AI needs more than a benchmark score. Read how we’re raising the bar for AI security: zdsk.co/4zRb8DR

The best assists don't always happen on the court. Zendesk is bringing AI-powered service to @IntuitDome to help create a better experience for fans. Because great service is a team sport.

AI that replies is useful. AI that takes action is transformative. In just eight weeks, 300 customers ran 9 million workflows with Advanced Action Flows — avoiding an estimated 750,000 hours of manual work. See how Advanced Action Flows automate employee requests end to end: zdsk.co/4iBe0P6

Mimecast is turning customer support into a proactive defense. Hear from Will O’Keeffe, Senior Vice President of Customer Experience and Delivery at @Mimecast, on how #ZendeskAI helps the team spot trends, automate routine requests, and resolve complex issues faster: zdsk.co/3VWhNhj

Time-off requests should not require a back-and-forth. See how Zendesk Employee Service AI Agents gather leave details, apply company policy, and approve or route requests automatically. Watch the HR demo: zdsk.co/3UF3AoA

A laptop refresh should not create a ticket marathon. See how Zendesk Employee Service AI Agents check eligibility, confirm inventory, update asset records, and coordinate delivery — end to end. Watch the IT demo: zdsk.co/4zLzvmh

90%+ AI accuracy for 100M+ users. @LucidSoftware is using #ZendeskAI to automate complex support and help its team focus on the work that moves customers forward. “We really wanted to go with a partner that we were all in with. Zendesk has been that for us," said Keyvan Sadigh, VP of Customer Operations at Lucid Software. See how Lucid scaled smarter: zdsk.co/4BhCjJq

When software access takes longer than the project itself, something’s broken. Zendesk Employee Service AI Agents get requests moving — so employees can get back to work: zdsk.co/3WiWZ3A