Official US Customer Service @Citi @Citibank. We're here 9am-10pm ET to help our customers. Don’t tweet personal account info.

Joined October 2009
Replying to @zdavis9416
Hi ZD, your message concerns us. We'd like to learn more and help address your complaint. Please DM more details of the issue, the card type and country where it was opened (no account numbers or PINs). Thank you. ^Jovit xitter.cf/messages/compose?recip…

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Hi ZD, we haven’t heard back from you and wanted to ensure your concerns have been addressed. Please reach back out to us if you need our assistance. Thank you. ^Jovit
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Replying to @aye_ganpath
Hello Gana B. Welcome to Citibank U.S. We regret that we do not service accounts in India. Have you attempted to reach out to the number listed on your banking or billing statement or back of your card? ^Rita xitter.cf/messages/compose?recip…

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Hi Gana. Thanks for reaching out. ^Maria xitter.cf/messages/compose?recip…

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Replying to @setters_linda
Hello Linda, and thanks for reaching out. I'm sorry to hear this and would like to help any way I can. Follow us at @AskCiti and send a DM for further assistance. Thanks again! ^Cynthia xitter.cf/messages/compose?recip…

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Hello Linda, we haven't heard back and want to ensure that your concerns have been addressed. If you need our assistance, let us know. Thank you for your time and have a nice afternoon! ^Cynthia xitter.cf/messages/compose?recip…

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Replying to @JosefReuther
Hi Josef, thank you for reaching out to us today. Please select the link and provide us with a DM that includes your account type, country in which your account was opened and details regarding the matter. Do not include any account numbers or PINs in your response. ^Fred xitter.cf/messages/compose?recip…

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Hi Josef. We're here if you need us in the future. ^Maria xitter.cf/messages/compose?recip…

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Replying to @ryan_sovak
Hi Ryan, thank you for reaching out to us today. Please select the link and provide us with a DM that includes your account type, country in which your account was opened and details regarding the matter. Do not include any account numbers or PINs in your response. ^Fred xitter.cf/messages/compose?recip…

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Hello, Ryan! Reach back out if you still need our assistance. ^Gretchen xitter.cf/messages/compose?recip…

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Replying to @vawhitehouse
Hi Valerie, I’m sorry you are having trouble to purchase. Please send us a DM, so we can have a more secure conversation. ^Donnie xitter.cf/messages/compose?recip…

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Hi Valerie, we haven’t heard back from you. Were you able to get your concern addressed? Feel free to reach back out if you need assistance. Have a good day. ^Donnie
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Replying to @HausOfVenus
Hi! I saw your message and wanted to help. Please send us a DM with your account type, country the account was opened in and any details about the issue or concern. For privacy reasons do not include any account numbers or PINs in your response. ^Donnie xitter.cf/messages/compose?recip…

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Hi, we haven’t heard back from you. Were you able to get your concern addressed? Feel free to reach back out if you need assistance. Have a good day. ^Donnie
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Replying to @TheMooseMemphis
Hello, we'd like to escalate this to our HR department. I want to make sure we are reporting correctly. May we get a screenshot of the employees profile? ^Jeremy
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Thank you for raising this concern about comments made by someone who identified themselves as an employee. We take these issues seriously, and our review has found that this person is not a current Citi employee. ^Jovit
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Replying to @gl1tchrrrrrrr
Hi Bob, thanks for reaching out. We'd like to see how we can help. Please DM more about this request, your account type and the country where it was opened (no account numbers or PINs). ^Jovit xitter.cf/messages/compose?recip…

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Hi Bob, thanks for reaching out to us. Do you have an account with Citibank you need help with today? If not, please let us know how we can assist today. ^Donnie
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Replying to @lizburkeshea
Hello Liz, we regret you're having trouble. Please send a DM so that we can get a few details. Do not include account numbers or pins. ^Jeremy xitter.cf/messages/compose?recip…

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Hello, we haven't heard back and want to ensure that your concerns have been addressed. If you need our assistance, let us know. Thank you for your time and have a nice night! ^Cynthia xitter.cf/messages/compose?recip…

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Replying to @ejodalaigh
Hi! I saw your post and wanted to see if assistance was needed? Feel free to send us a DM if this is your transfer? Do not include any account numbers on social media platforms. ^Gloria
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Hi Ed. We're here if you need us in the future. ^Maria xitter.cf/messages/compose?recip…

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Replying to @jasontapia
Hello Jason, Thank you for sharing your experience with us. Please feel free to DM your account or card type and country. Do not include any account numbers or PINs. ^Rita xitter.cf/messages/compose?recip…

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Hi Jason, We did not hear back from you. If you still need help, please let us know. ^Rita xitter.cf/messages/compose?recip…

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Replying to @denisequestions
Hello, we saw your post and want to ensure any concerns you have are addressed. If you need assistance, please use the link below to DM us. Thanks. ^Johnny xitter.cf/messages/compose?recip…

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Hello, feel free to message us again with any other questions or comments. ^Tea
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Replying to @SneakeR_wiCK
Hi! I'm sorry you are having troubles with the Citi mobile app. We haven’t heard of any issues with the app. Please send us a DM, so we can message you directly. ^Donnie xitter.cf/messages/compose?recip…

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Hi, we haven’t heard back from you. Were you able to get your concern addressed? Feel free to reach back out if you need assistance. Have a good day. ^Donnie
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Replying to @jeff214206919
Hi Jeff, thank you for your message to us. Please give us a follow @AskCiti, so we can DM you directly. ^Donnie
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Hi, we haven’t heard back from you. Were you able to get your concern addressed? Feel free to reach back out if you need assistance. Have a good day. ^Donnie
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Replying to @_BeautyOne_
Hi there, I saw your Tweet and wanted to reach out to see if you need our help. If so, please follow us at @AskCiti and send a DM. Do not include account numbers or PINs with your DM. Thank you for your time and enjoy your night! ^Cynthia xitter.cf/messages/compose?recip…

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Hello, we haven't heard back and want to ensure that your concerns have been addressed. If you need our assistance, let us know. Thank you for your time and have a nice night! ^Cynthia xitter.cf/messages/compose?recip…

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Replying to @iamkrisjoe
Hi Christian. Saw your post and wanted to reach out. Please DM us the issue you're having, your account type and country it was opened in (no accounts or PINs) Thanks ^Maria xitter.cf/messages/compose?recip…

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We're here if you need us in the future. ^Maria xitter.cf/messages/compose?recip…

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Replying to @dogen_1
Hello JC, and thanks for reaching out. I'm sorry to hear this and would like to help any way I can. Follow us at @AskCiti and send a DM to allow for a more secure conversation with less character limitations. We look forward to hearing back from you. ^Cynthia xitter.cf/messages/compose?recip…

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Hello, we haven't heard back and want to ensure that your concerns have been addressed. If you need our assistance, let us know. Thank you for your time and have a nice night! ^Cynthia xitter.cf/messages/compose?recip…

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Replying to @disxostick
Hello and thanks for reaching out. I'd like to help any way I can. Follow us at @AskCiti and send a DM to allow a more secure conversation. Thank you! ^Cynthia xitter.cf/messages/compose?recip…

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Hello, we haven't heard back and want to ensure that your concerns have been addressed. If you need our assistance, let us know. Thank you for your time and have a nice night! ^Cynthia xitter.cf/messages/compose?recip…

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Replying to @VoltElLoboyote
Hi. Saw your post. We recommend never posting account numbers in public post and delete it for account security. Send us a DM if you need our help. No account numbers in the DM. ^Gloria
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Feel free to send us a DM if assistance is needed. Thank you. ^Gloria
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