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The original chargeback experts.

Clearwater, Florida
Joined October 2012
Photo by Chargebacks911 (@Chargebacks911)Photo by Chargebacks911 (@Chargebacks911)Photo by Chargebacks911 (@Chargebacks911)Photo by Chargebacks911 (@Chargebacks911)Photo by Chargebacks911 (@Chargebacks911)Photo by Chargebacks911 (@Chargebacks911)Photo by Chargebacks911 (@Chargebacks911)Photo by Chargebacks911 (@Chargebacks911)Photo by Chargebacks911 (@Chargebacks911)Photo by Chargebacks911 (@Chargebacks911)
Rising costs top the list of SMB challenges at every size, but hiring jumps from 37% to 64% as firms grow. Here's what the latest Federal Reserve survey data shows, and which losses merchants can control. hubs.li/Q04DBnhN0 #SmallBusiness #Chargebacks
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Singapore, we're heading your way! Chargebacks911 is attending @sgfintechfest to connect with fintech and payments leaders from around the world. Want to talk fraud, chargebacks & payment risk? Meet our experts at Meeting Room #3MR-2-1. Learn more: hubs.li/Q04Dq-bQ0 #SingaporeFinTechFestival | #SFF2026
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Still reminiscing about the magic of @money2020 2026! 🎩🪄 From reconnecting with industry friends to meeting new faces our team had an amazing time in Las Vegas. A big thank you to everyone who stopped by and made this event so memorable. Until next time! 👋 #Money2020 | #Money2020USA
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What makes Rena Prevuznak stand out? ❤️ Her consistency, grace, and team-first attitude. No matter the challenge, she's someone her teammates can count on. We're lucky to have her on the team! #EmployeeSpotlight | #TeamAppreciation | #Chargebacks
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Chargebacks911 retweeted
Innovator of the Year finalists: 👏 Alex Treece – Stablecore 👏 Ashish Garg – Eltropy 👏 Dana Edwards – @simplybusiness 👏 Donald Kossmann – @Chargebacks911 👏 Jim Downs – Connamara Technologies 👏 Johnathan Welch – PayShore 👏 Richie Serna – @finix 👏 Saujin Yi – LiquidTrust
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Not all fraud involves stolen credentials. With second-party fraud, legitimate account information is willingly shared with someone committing fraud. That makes detection a whole different challenge for merchants. Learn the warning signs and how to fight back: hubs.li/Q04D28gM0 #FraudPrevention #eCommerce
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Three nominations, one exciting milestone! 🎉 We're finalists in THREE categories at the 2027 Card & Payments Awards: 🏆 Best Application of AI or ML 🏆 Best Security or Anti-Fraud Development 🏆 Best Technology Integration Congrats to all the finalists! hubs.li/Q04D23PV0
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Last week things got a little spooky at the Cb911 office. 👻🎃 We hope everyone had a killer Halloween! #HappyHalloween | #TeamSpirit | #WorkplaceFun
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Something wicked this way comes… but unmanaged chargebacks don't have to be part of the spell! 🧙‍♀️🎃 Happy Halloween from Chargebacks911! 👻 #HappyHalloween | #Chargebacks
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What if customers could log in without a password? 🔐 WebAuthn makes it possible with passkeys, using a fingerprint, face scan, or device PIN instead. How does it work, and what should merchants check before enabling it? We break it down: hubs.li/Q04CWkzK0 #Passkeys | #WebAuthentication
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Fraud has two Halloween costumes. 👻 Traditional fraud and friendly fraud may look different, but both can leave merchants with a scary chargeback problem. 🎃 Which one is trickier to catch? #FriendlyFraud | #FraudPrevention
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“This is gonna be great for our merchants.” 🤝 Anthony from @Paysafe shares his excitement about our partnership and the opportunity to help businesses mitigate chargebacks. Here’s to what’s next! #Partnership | #Payments
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Good food, games, painting, piñata fun, and even better company! 🎉 Our annual company picnic brought our Chargebacks911 team and their families together for a day of fun and memories. ❤️ Thanks to everyone who came out! 📸 Check out the pics! #CompanyPicnic2026 | #TeamFun
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Dispute a PlayStation Store purchase with your bank, and your account could be suspended until the balance is repaid. 🎮 We explore Sony’s policy and what digital goods merchants can learn about friendly fraud. Read more: hubs.li/Q04Ct5Gg0 #FriendlyFraud | #DigitalCommerce
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Our team is excited to be at ICBE in less than a week! Book a meeting here: hubs.li/Q04C7wgT0 We are looking forward to making new connections and discussing all things chargebacks! #Ecommerce | #Payments | #Fintech
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Merchants estimate friendly fraud accounts for 43.8% of chargebacks. Chargebacks911’s internal data puts it at 86%. Thanks to Wisevoter for featuring Monica Eaton and highlighting this issue. Read more: hubs.li/Q04BZ4_S0 #FriendlyFraud | #Chargebacks | #Payments
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A declined payment can mean a lost sale. How can merchants get more legitimate transactions approved? Zak Matthews breaks down authorization optimization and 16 ways to improve approval rates. Read more: hubs.li/Q04BYKp90 #Payments | #Ecommerce
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We brought the dragons. 🐉✨ A little magic, a lot of payments talk. Here’s @money2020 through the eyes of Chargebacks911. #Money2020 | #Payments | #Fintech
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The future of payments is on the agenda at @money2020! 🔥 From the Chargebacks911 booth to sessions on the agent economy, intelligent commerce, and industry trends, we’re taking in the conversations shaping what’s next. Find us at Booth #14011: hubs.li/Q04BPbhD0 #Money2020 | #Payments
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