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Replying to @vumatel
@vumatel my internet connection keeps dropping especially between 22:00 and 0:00 nightly. @CellC_Support has been inefficient and unable to sort this out. Ticket no:CF212861 but every time it’s opened they close it straight away. Internet connection is unresolved 😡
1
@vumatel @CellC_Support has issued another ticket number ISP-600039. Please can you sort out the dropping connection 🙏
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#CellCFiber are you experiencing Fiber issues in Orchards JHB? I have no service @CellC_Support
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Stephen Graham retweeted
Replying to @CreativelySteve
Hi Stephens, comms were sent to ISP so that they can update their clients.
I reported this yesterday? Can someone please call me and investigate this issue. Is the problem on Vumatel side or CellC Fiber?
Can someone at support please contact me?
Replying to @CreativelySteve
Hi Stephen, please send an email to [email protected] to report the matter. ^MM
I have and still waiting.
Replying to @CreativelySteve
Hi Stephen, please send an email to [email protected] to report the matter. ^MM
Thanks. It would be nice if they would inform us. I even called them and they could not tell me anything....
Replying to @CreativelySteve
Im also out in waverley and with cool ideas ISP. Lots of ppl out in different areas.
Looks like a vumatel problem?
It started about an hour ago. It goes on and off. Vumatel can assist but says I need to log with cellc fiber. Can someone please call me?
Replying to @CreativelySteve
Hi, when did you start experiencing this issue regarding the fibre connection? ^MP
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Stephen Graham retweeted
Replying to @CreativelySteve
Hi, when did you start experiencing this issue regarding the fibre connection? ^MP
Surly we was customers should be informed of this before it happens?
Replying to @CreativelySteve
Hi, the fibre service is currently down due to the Vumatel migration from Iconnect to Cell C. Apologies for the inconvenience experienced. Our Technicians are working on it. ^NS
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