
Technologist. CTO iTechArt. Founder @SourceSeek. Frequent Flier. Speaker. Musician. Writer. Eater of Thai Food and Scotch drinker.
San Francisco Bay Area
Joined March 2011
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Replying to @bookingcom
@bookingcom I have used booking.com for years and am now stuck in a miserable customer service loop, hence this desperate plea for help.
FOR 9 MONTHS: Cannot reach anyone by phone to help. Emails ignored or punted between departments. Can't log into account.
@bookingcom I understand that you need to obfuscate and put walls around customer support, but the maze of complexity I've gone through to get ZERO support is appalling.
Even in today's environment of awful customer support, this is weak.
Still can't access my account.
Update: Booking.com is making a lukewarm effort to get me back into my account. I've been bounced from dept to dept and no progress yet, but i am getting occasional emails and that's... something.
Dave Hecker retweeted
The use of a racial slur on Twitter increased 500% in the 12 hours after Musk’s deal was finalized
(The Network Contagion Research Institute, NYT)
Dave Hecker retweeted
It's finally here! Get access to the @FTI 2022 Tech Trends Reports –– all 14 of them!
Download: futuretodayinstitute.com/tre…
Dave Hecker retweeted
Another very interesting company in the #VR #AR world is @iTechArt, a NY based SP that help companies develop innovative apps via a dedicated teams of developers. The company is growing more and more in the space. Thanks @ImDaveHecker for the interview. itechart.com/solutions/ar-vr…
Dave Hecker retweeted
My parents used to pay 50 cents an hour for 14.4kbps internet, it took minutes to connect, and we couldn't use the phone when online. Photos took minutes to load. People who don't remember this have basically no context for where we are in crypto.
Dave Hecker retweeted
Miami water. If you look closely on the right, you can see stacks of cargo containers carrying the latest generative NFTs from China. I’m told you can fit 2,000 bored apes per container.
Dave Hecker retweeted
If we want mainstream adoption of NFTs why do we yell “top signal” when mainstream companies participate?
Dave Hecker retweeted
The tech is new, the users aren’t. Lots of useful lessons to be drawn from the past. <—-my view a year ago. I’m coming to better appreciate how fast the users are changing. Gen Z is digital native. Different expectations, desires, and behaviors.
Dave Hecker retweeted
Replying to @brian_armstrong
Brian, this is "Regulation via Litigation". They aren't capable of working through this themselves and are afraid of making mistakes in doing so. They they leave it to the lawyers. Just the people you don't want impacting the new technologies. You have to go on the offensive
SourceSeek is currently looking for highly-organized and talented teams that are focused on wordpress and shopify for long-term engagements - we prefer SE Asia or E. Europe.
I make the internet faster and more reliable by using @pingdom to monitor my website. Free website monitoring: pingdom.com/free
As Apple touts job creation, former software engineer says it's at the expense of small developers
9to5mac.com/2017/05/04/matt-…
Hoping to meet some great software teams at Outsourcing Forum -
come say hello!
outsourceforum.org/en/ #outsource #it #business
@VZWSupport I'm using TravelPass in Argentina. Does it matter what network I'm on? I keep going back and forth between Movistar & Personal!










