
Questions about @IPSY? Email IPSY Care at https://teapawt.net/t.co/ZUXrdAW5ct. We'll respond as soon as we can. 馃挒
San Mateo, CA
Joined April 2012
- Tweets128K
- Following7.1K
- Followers57.6K
- Likes3.1K
Questions about @IPSY? Email IPSY Care at help.IPSY.com. We'll respond as soon as we can. 馃槉
266
40
@sbledsoeplace Thanks for your feedback. We currently do not offer phone support, but we鈥檙e always looking for ways to improve, so we鈥檒l be sure to share this with the rest of our team to take into consideration. We appreciate your honesty! Best, Shang
@farrellanna Thanks for reaching out to IPSY Care, and for sharing your feedback with us. We鈥檙e constantly working to improve your experience, and when selecting our shipping partners, we take both delivery time and customer satisfaction into account. We鈥檝e passed your feedbac...
@RaeannDush Thanks for your message, and I'm sorry for the trouble. Please follow and DM me your email address, so I can take care of this for you. Thanks so much for your patience! Best, Shang
@sbledsoeplace Thank you for reaching out. We've received an unusually high number of DMs in the last few days, and we appreciate your patience as we respond to everyone. Please follow and DM me your email address, so I can take care of this for you. Warm regards, Shang
7
11
@sbledsoeplace Hi Sherry! Thanks for reaching out to IPSY Care, and I'm sorry to hear about this. I understand why this situation has been frustrating for you. Please contact us via our help site (help.ipsy.com), so we can help further. We're committed to responding ...
4
4
@Paulawithers5 Hi! Thanks for your message, and I'm sorry for the trouble. We鈥檝e gotcha! Please follow and DM me your email address, so I can help. We appreciate your patience! Warmly, Shang
5
2
@immissjtoyou Hi! Thanks for bringing this up, and I understand why this situation has been frustrating for you. No worries! Please follow & DM me your email address, so I can help. We appreciate your patience. Warmly, Shang
2
2
@JeffHar97622253 Thanks for getting back to us! Right now, we're only set up for email and social media support because we think that we're able to offer our best customer care experience that way. You can follow and DM us or contact us via our help site (...
2
2
@JeffHar97622253 Hi! Thanks for reaching out, and it is totally understandable that you鈥檙e frustrated. Please follow and DM me your email address, so I can help you out. Thank you for your patience! Warmly, Shang
3
1
@GestenMaela Hi! We've received an unusually high number of DMs in the last few days, and we appreciate your patience as we respond to everyone. We鈥檝e gotcha! Please follow and DM me your email address, so I can take care of this for you. We appreciate your patience! Warmly, S...
5
2
@Kathy07635 Hi! We've received an unusually high number of DMs in the last few days, and we appreciate your patience as we respond to everyone.聽
For your privacy and security, please follow and DM me, thanks! Warmly, Shang
1
1
@Bearsfanxo Hi! Thanks for your message, and I understand why this situation has been frustrating for you. Apologies for the delayed response! We've received an unusually high number of DMs in the last few days, but now that we've gotten in touch, I'm happy to help. Please fol...
2
@DinaHutto Hi there! Thanks for your message. I understand why this situation has been frustrating for you. Our records show that we were able to resolve your concern through DM. We appreciate your membership. Let me know if there鈥檚 anything else you need! Warmly, Shang
1
1
@tina53178146 Hi! Thanks for reaching out, and I'm sorry to hear about this. We've received an unusually high number of DMs in the last few days, and we appreciate your patience as we respond to everyone. Best regards, Shang
1
@Ctenbusschen Hi! Thanks for reaching out, and I'm sorry to hear about this. Please follow and DM me your email address, so I can help you out. We appreciate your patience! Warm regards, Shang
1
2
@Trolling1018 Hi! Thanks for reaching out, and I'm sorry to hear about this. We've received an unusually high number of DMs in the last few days, and we appreciate your patience as we respond to everyone. Thanks for being a member of IPSY! Best, Shang
2
3
@eileentmorrison Hi! Thanks for reaching out. I'm sorry for the trouble. For your privacy and security, please follow and DM me, thanks! Best, Shang
2
2
@Esthersiegel15 Hi! Thanks for letting us know, and I'm sorry for the trouble. We鈥檝e gotcha! Please follow and DM me your email address, so I can take care of this for you. Thank you for your patience! Best regards, Shang
4
2