Loyalty360

Tomorrow at 1 PM ET, workplace culture expert Brad Federman joins Loyalty University to explore how leaders can build teams ready to adapt as AI, technology, and customer expectations evolve. Brand members: Learn practical strategies for building stronger, more resilient teams. Questions? Contact [email protected]. #LoyaltyUniversity #Leadership #WorkplaceCulture #CustomerExperience

If you're not hearing from the leaders shaping customer loyalty, you're missing the strategies driving results. In the latest Leaders in Customer Loyalty podcast, Carly Lee of Circle K shares how the brand is evolving Inner Circle to deliver more value, relevance, and engagement through everyday experiences. Tune in: lnkd.in/eX55GAYM #CustomerLoyalty #CircleK #LoyaltyPrograms #CustomerExperience #BrandLoyalty

A strong loyalty strategy depends on the employees delivering it. Join us September 16 at 1 PM ET as Max Kenkel and Tanya Fish of ITA Group explore why frontline enablement is the missing link in customer loyalty. Register here: ow.ly/mMVs50ZHmoP #CustomerLoyalty #CX

The brands leading in loyalty aren't guessing. They're benchmarking. Discover the trends, challenges, and priorities shaping customer loyalty in 2026 and beyond. Download Loyalty360's 2026 State of Customer Loyalty Report, sponsored by Baesman, today: ow.ly/XvmF50ZGAbu #CustomerLoyalty #CustomerExperience #Loyalty360 #CXStrategy #MarketingTrends #Baesman

The conversation doesn't end when the conference does. Missed Brad Federman's Future-Proofing Your Business by Future-Proofing Your People session at the 2026 Loyalty Expo? Join us September 10th for his Loyalty University and gain practical strategies for building teams that can out-think the future. Reach out to [email protected] for details #LoyaltyUniversity #LeadershipDevelopment #FutureOfWork #CustomerLoyalty #EmployeeEngagemen

Leading brands are evolving to meet Gen Z’s expectations. Sponsored by Phaedon, explore this Executive Perspective containing executive insights on what’s working, what’s changing, and where loyalty is heading with this Generation. Download the full report: ow.ly/Z2k250ZFPEl #CustomerLoyalty #GenZ #BrandStrategy #Loyalty360 #BrandLoyalty

What are the brands that are winning customer loyalty doing differently? From enhanced personalization (73%) to gamification (67%), see the investments brand leaders are prioritizing for the coming year in the 2026 State of Customer Loyalty Report sponsored by Baesman Download the Report: ow.ly/JfsT50ZFFPs #CustomerLoyalty #BrandResearch #CustomerExperience #LoyaltyMarketing #Baesman #Loyalty360

Are loyalty programs still too focused on earn and burn? In our latest Leaders in Customer Loyalty: Supplier Voices, Tillo’s Bill Warshauer explores how digital rewards, personalization, and partnerships can create more value for members. Tune in now! ow.ly/OBeL50ZFkLE #CustomerLoyalty #LoyaltyPrograms #Tillo

Journeys is giving customers more reasons to come back — even between purchases. In our latest Brand Stories episode, Eric Creel shares how Journeys All Access 2.0 is using gamification, personalization, AI and customer insights to keep loyalty fresh. Listen now: ow.ly/aZhZ50ZBXfM #CustomerLoyalty #Retail

Join us Thursday, 8/20 at 1 PM ET as PENN Entertainment’s Maria Cohen takes Loyalty360 Brand Members behind the scenes of how PENN identifies, activates & measures successful partnerships. Brand Members only. Those interested in attending but not yet a member, please contact [email protected].

Tomorrow at 1 PM ET! We’re teaming up with Bond Brand Loyalty to explore how strategic partnerships can expand program value, deepen customer engagement, and create more connected loyalty experiences. Save your spot: ow.ly/kajn50Zz45W #CustomerLoyalty #LoyaltyPrograms

Tomorrow at 1 PM ET! 📅 Join Loyalty360 and Response Labs for a Loyalty University session featuring Andy Locke, Partner, Director of Strategy & Data, exploring how loyalty programs can prove their impact, earn executive buy-in, and make a stronger case for investment. For those interested in attending but aren't yet a member, please contact [email protected]. #CustomerLoyalty #CX

Every customer interaction is an opportunity to build stronger loyalty. In its latest report, Customer Gifting for Moments That Matter, @ITAGroup shares how strategic gifting can drive engagement, strengthen relationships and create lasting customer connections. Download the report: ow.ly/LRJN50Zxa7v #CustomerLoyalty #CX #CustomerEngagement

The best customer loyalty insights come from peers. Tomorrow, Loyalty360 Brand Members will discuss what's working, what's changing, and what's next for customer loyalty in 2026. Don't miss this opportunity to exchange ideas with fellow brand leaders. For those who aren't yet members but would like to learn more, please contact [email protected]. #CustomerLoyalty #CX

Most marketers don't have a creativity problem, they have a workflow problem. Tomorrow, Hightouch shares why AI's biggest opportunity isn't creating more campaigns, it's transforming how they're built, launched, and personalized. #AI #MarTech #CustomerLoyalty

What's the next big thing in customer loyalty? Our latest Executive Perspectives report, sponsored by Kobie, features insights from leaders at Office Depot, Grubhub, e.l.f. Beauty, Whataburger, Cleveland Cavaliers, and more on the trends shaping the future of loyalty. Download the report: ow.ly/bcPH50Zv7zf #CustomerLoyalty #CX #Personalization #AI

Mark your calendars! CX Fest is happening November 17–18. Join customer loyalty and CX leaders for two days of insights, real-world case studies, networking, and the Loyalty360 Awards. Stay tuned for speaker announcements and more! ow.ly/JLjX50Zsmph #CXFest #CustomerExperience

The future of loyalty isn't more rewards, it's more personalization. Our conversation with Tom Kennedy of SIXT is now live, covering AI, customer expectations, and what it takes to build loyalty that lasts. Watch now: ow.ly/oTqN50Zs0Se #CustomerLoyalty #Personalization #CX

830,000+ members in the U.S. in just over a year. Tomorrow, hear how SIXT ONE is growing, why AI is central to its personalization strategy, and what Tom Kennedy sees as the future of customer loyalty. #CustomerLoyalty #AI #Personalization

The first year can make (or break) a loyalty program. In our latest Supplier Perspectives, experts from Group O, ITA Group, Baesman, Maritz, CORA Loyalty, and Valuedynamx share the metrics, mistakes, and strategies brands should focus on after launch. ow.ly/KXwX50ZrnQS #CustomerLoyalty #CX