MaestroQA is an AI-powered conversation analytics platform that helps leaders uncover insights and scale quality across calls, chats, and emails. Learn more ↘️
NYC
Joined November 2013
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MaestroQA retweeted
Two ways:
1/ It kicks out questions founders and execs ask that our 20,000,000 words of “RAG”’d SaaStr content can’t answer.
This is only modestly helpful.
2/ I audit about 10 questions a day to make sure they are accurate.
This is super important. But, a tool dedicated to this could do a much, much better job. (E.g., @MaestroQA is doing this in enterprise).
Use #AI to find the needles in the haystack—don’t use it to automate the entire quality process. In last week’s conversation, @dialdoc (CEO of Front; former CRO of Dialpad) and Vasu Prathipati dug into the difference between automating #QA and actually increasing insights per hour —a shift that helps teams get smarter, not just faster. Access the full conversation: tinyurl.com/36tmydhj #QualityAssurance #AIAutomation #AIinCX
MaestroQA retweeted
📣 Winning brands build customer loyalty by putting quality at the center of every interaction. At #GladlyConnectLive @MaestroQA's Vasu Prathipati & @TheBlackTux's Thomas Harden will share how to create a quality-first culture that fuels better service. 🔗bit.ly/3OI8t9X
Quality isn’t just about products—it’s about people. @tientzuo, CEO of @Zuora and author of "Subscribed," redefines quality for the customer era. Joined by Vasu Prathipati, CEO of MaestroQA, they explore how businesses can apply "total quality control" principles to every customer interaction.Tien’s perspective: Just as the assembly line revolutionized product quality, today’s leaders need a similar mindset for customer experience. Catch the full conversation here: tinyurl.com/zxc54d3a
Dashboards don’t lead, people do. @auren, SafeGraph Chairman and former Liveramp CEO ($310M exit), believes leaders lose their edge when dashboards replace action. Hear why your most valuable insights come from being on the ground, not behind the screen. Watch the Webinar: tinyurl.com/5n6x6dbx
Your future churn doesn't show up in Executive Dashboards today— it shows up in live Customer Conversations. Hear David Politis, Founder and Former CEO of BetterCloud ($1B exit), share why QA is your early warning system, catching problems before they escalate. Watch the webinar: tinyurl.com/maestroqa-webina…
In today's data-driven world, are we becoming too reliant on dashboards? @davepolitis, Founder and Former CEO of BetterCloud, who sold his company for $1B, challenges leaders to look beyond dashboards to discover the real drivers of success. Watch the webinar: tinyurl.com/maestroqa-webina…
AI can be a game-changer, but misuse it, and you could land in a lawsuit. Stacey Chiu, Senior Associate at @MRLawFirm, (aka legal powerhouse), breaks down the hidden legal risks of AI in our latest webinar. From lawsuits to lost promotions and unhappy employees, the consequences are real. Watch here: tinyurl.com/5ybcuz4h
Too many leaders rely on siloed data, missing the real chaos happening on the ground. @LorenPadelford – CRO of Slice and the leader behind Shopify Plus’s $1B growth – reveals why firsthand experience, not dashboards, delivers the best insights. Watch here: tinyurl.com/5ybcuz4h
Join us for a CEO/CX strategy chat with industry leaders from MaestroQA and Gorgias that will challenge your perspective on QA's role in revenue generation operations. Secure your spot: tinyurl.com/4ar7mymj #QA #GTMStrategy #SalesEnablement #CX
Join us on Thursday, August 29th, for an exclusive webinar with Natalie Langdale, Betterment's expert in #chatbot strategy, as she reveals the secrets behind Betterment's success in optimizing chatbot effectiveness using MaestroQA. Reserve your spot: tinyurl.com/3de7fccs
Join us for our exclusive webinar tomorrow, "Death of the QA Score," featuring Vasu Prathipati, CEO and Co-Founder of MaestroQA. This discussion will explore how traditional #QAscores are being replaced by more sophisticated, targeted #QA strategies. tinyurl.com/4emskjjh
In today’s fast-paced digital world, #chatbots are revolutionizing #CX. But, are you getting the most out of your chatbot strategy? Discover actionable insights and practical tips in our latest blog post, “How to Optimize Your Chatbot Strategy”. tinyurl.com/55498u87
Join us for an exclusive fireside chat with Varonis, a rapidly growing and globally recognized data security leader. Discover how Varonis leverages MaestroQA’s performance dashboards to revolutionize workflows and customer support. Register here: hubs.la/Q02DfTGT0 #QA #CX
Are your customer support agents struggling with burnout? Our workshop is designed to equip you with actionable insights to foster a healthier work environment and drive exceptional results. Save your seat. Register now. tinyurl.com/agentburnoutwork…
Join us for an exclusive workshop with Harrison Hunter, CTO and Co-Founder of MaestroQA, where we will explore the art and science of AI prompt engineering and its transformative impact on #QA and #customerservice. tinyurl.com/AIPromptWebinar2… #CX #AIPrompts #AI
