Providing water, wastewater and stormwater services to Philadelphia. Call 215-685-6300 to report emergencies 24/7 or here from 9:00 a.m. - 5:00 p.m. Mon - Fri
Philadelphia, PA
Joined December 2010
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Do you live in Overbrook Park, Carrol Park, Haddington, Cobbs Creek, Kingsessing, Paschall, or Elmwood Park? Apply to be a Community Greening Liaison! Help shape the future of watershed! Stipends will be provided.
Apply by November 1st.: bit.ly/4h1dBUm 🌿
As of Monday afternoon, system conditions have stabilized and water pressure is returning to typical levels. We appreciate residents’ patience while our crews continue to monitor and verify full restoration across the area. (3/3)
An unexpected issue in our transmission system required temporary valve adjustments to maintain system redundancy, which led to lower‑than‑usual pressures for some customers. (2/3)
The Philadelphia Water Department worked throughout the weekend to address reduced water pressure affecting portions of the East Oak Lane neighborhood. (1/3)
Philadelphia Water retweeted
Philadelphia has a new four-legged ambassador for clean water. Gracie Girl was crowned the Philadelphia Water Department's 2026 Spokesdog after beating out 15 other dogs in a contest.
@PhillyH2O
philadelphia.today/2026/07/m…
The City of Philadelphia continues its response to the July 11 storm. If you are looking for help, you can find post-storm resources and more information at this link: phila.gov/2026-07-13-city-co…
Philly residents! The PWD administrative offices are closed today in observance of the Good Friday holiday. If you have billing and account inquires please call us back Monday, April 6 at 8:30 am.
You can still report water emergencies by calling 215-685-6300 and push number 1.
Our administrative offices are closed today in observance of Presidents' Day holiday. If you have billing and account questions, call us back tomorrow beginning at 8:30 a.m.
Please remember that you can continue to call in water emergencies 24/7 to 215-685-6300.
Don’t wait until April 1st when shutoffs resume. Get a head start and sign up for water bill assistance today. Call us for more details at 215-685-6300 or visit our website water.phila.gov/care
Philadelphia Water retweeted
❄️🚨City of Philadelphia offices will remain closed on Tuesday, January 27, 2026 to facilitate the winter storm response.
ALT City Hall in Philadelphia.
Our call center is open and ready to assist you today with your billing & account questions. Call us: 215-685-6300.
Help us by reporting emergencies by selecting number 1 during your call. Our crews are addressing water issues across the city, so we appreciate your patience.
Philadelphia Water retweeted
❄️ Fire hydrant near your home? Be a good neighbor and shovel the snow away from them on Sunday. When there's a fire, mere seconds can be a matter of life or death. Keeping our hydrants clear helps us hook up hoses more quickly so we can do what we do best. #PFDstrongertogether
