From British 🇬🇧 Belizean 🇧🇿 stock. Grower of chillies from the mildest to the hottest. A creator of fine fiery foods and drinks in Henley on Thames (H.O.T.)

Henley-on-Thames, England
Joined July 2017
Replying to @gigaclear
@gigaclear your response time, communications and overall service is absolutely appalling. When signing up you couldn’t have been more diligent and punctual if you tried, bending over backwards to be helpful. First time your service goes down in our village and no urgency!
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Again not something that happened with @EE when we had our service with them! Any down time or even reduced speed time was credited back. You are getting a panning locally on social media and not just from my village.
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I also asked if my account would be credited for the down time and was told I “might” be eligible for compensation if the outage is over three “working” days but can’t guarantee! What a pathetic answer! Why “working days”? I work weekends so they are working days for me!
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In all honestly I’m pretty gobsmacked at how shoddily this has all been handled. I’ve been on hold for 22mins then cut off. Chatting to one of your agents online and cut off several times. Today I receive a txt saying that the case had been closed asking if issue was resolved 🤯
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After a weekend of our village chasing and trying to find out what’s going on, one of the neighbours tells the group that he was told that your engineers don’t work weekends! In this day and age where internet is used for all manner of things including home security etc?!?
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Service goes down on Friday afternoon, I phone in and your agent says that someone will be out asap (given the speed that our old provider @EE dealt with things I expected at least next day). Your agent failed to mention that they don’t work weekends!
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Replying to @RoyalMail
@RoyalMail are you aware that you app isn’t working? I’ve tried both on my phone and via my MacBook and can’t book postage on either as it won’t show me any drop off options. This is costing me time and money as I send products to customers regularly this way.
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If I then have to go to a post office counter I have to go through the purchase hassle for each package and pay more than I would online. Please get this sorted out. It’s litterally crippling for a small business and it’s taking money away from what little profit there is!
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At a time that small business are being squeezed harder than ever before!
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Replying to @RoyalMail
@RoyalMail please understand that every time your app or website stops working it affects small businesses massively. I have been unable to send any parcels for my online business today meaning everything is delayed. This reflects badly on my business!
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And to add insult to injury I got to the end of the queue and had to pay a higher price for my parcels at the counter than I would have online and have now missed today’s collection. A higher price for a lesser service. And this comes off of my profit margins and not RM’s!
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As I couldn’t book them on prepaid online I went to my local post office and the queue as insane as plenty of other people were having the same problem! It won’t let you select a drop off option as there’s an error!
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Replying to @Revolut
@RevolutApp just had a call from a lady on 07915 613103 claiming to be calling from Revolut. When I said I was crazy busy she started asking me who I bank with and being really persistent despite me telling her several times that I don’t have time for the call. 1/2
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If she was indeed from your company may I suggest that when a business owner says they are too busy for the call that should be that! Also I don’t think calling on a mobile and asking for business banking info (even if it is only the bank name) is the best way to win confidence!
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Replying to @QuickBooksUK
@QuickBooksUK seriously what the hell is going on with your iOS app? Problems after every update in the last year or so and this time all of the shortcuts disappeared. Can’t see invoices, receipt snap etc etc. now the update this morning won’t allow the app to even open!!!!!!!!🤬
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@QuickBooksUK As if small business owners haven’t got enough pressures right now you are literally adding massive stress to my working days! QB is there to make our lives easier and it driving me bloody mad that it’s been so bad so often, for so long!!! Sort it out ffs!!!! 😩
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I’ve thoroughly enjoyed listening to @simonsquibb on @BBCBerkshire tonight. I can relate to so much of this. Inspiring stuff. I’ve only recently realised what I want to be when I grow up (in my late 40’s!). Keep fighting for improvements in our broken school system 💪🏽
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Disappointed with these Adventuridge “Pile Driver” pegs. Every bloody one is buckling under very little pressure yet my friends £3.50 Halfords ones are having no problems in the same ground! @AldiUK these are not fit for purpose! 😞
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I swear by I just spotted @RealRomfordPele strolling past the @HenleyHawks rugby club half an hour ago. I might be Spurs through and through but I do love listening to him on @TSBreakfast 👌🏽
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Replying to @WhitworthsSugar
@WhitworthsSugar please help. DPD were supposed to deliver my order last Tuesday and didn’t despite claiming they tried (picture showed wrong unit). DPD said they’d send it the following day but didn’t arrive. Emailed, phoned and insta messaged your customer care and no response!
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I emailed on Thursday - no response. Insta messaged this morning - no response as yet. I’ve phoned six times today so far and just get through to a voicemail (I’ve left a message and no response as yet). I need my delivery and DPD are just giving me the run around!
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Replying to @JimWhite
@JimWhite @Sjopinion10 Peter has just described my hearing issue to a tee! Had a hearing test about 20yrs ago that confirmed frequency issues but not bad enough for a hearing aid. I’ve just left it and got on with life. Avoid noisy nights out though as find myself lip reading.
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Either that or just switching off which can come across as rude! Often get friends and family saying “are you deaf?” or “clean your ears out” if I ask them to repeat themselves several times. I don’t think they realise what it’s like!
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Replying to @JimWhite
@JimWhite the problem with lack of regular drug testing in the professional football game is that a player can enhance their physical attributes, jump up a tier or two and sign a contract that will see them and their family set for life without getting caught.
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@JimWhite or if caught a large proportion of the money may well have been banked. I wonder if clubs can reclaim the investment that they have made on a player if found guilty of doping?
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Let’s get this guy caught!
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