20lineshelp (@20lineshelp) header
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Tweet us with any technical or account issues you are experiencing on @20lines. If a tweet is not enough, send us an email to [email protected]

Joined April 2014
@_Mariemad_ Oh no! What seems to be the problem exactly? Let us know so we can fix it as soon as possibile.
@heatherATTACK happy to help! Sorry for the problem, it might have been due to the update of the app. Have fun!
@heatherATTACK ok, can you please try to logout and login again? Thanks
@heatherATTACK hi! We've checked your problem and it looks like it's because of poor connection.Can you please make sure your network is ok?
@HappyMailde La nouvelle version de l'app sera disponible très bientôt, normalement cette semaine ! :)
@NuriaHeliGarcia does it work now? We had a little problem with the server before. Sorry!
Hello, we are experiencing some problems with the server and the app might not work properly. We hope to fix everything soon. Sorry for that
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Everything works regularly now. You can get back sharing your wonderful stories :)
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We are experiencing a problem with the upload of the images for your covers. We'll fix it soon, in the meantime remember to save your drafts
@WonderFreeMind hi! Here is the link to our General Agreement where you can find all info: en.20lines.com/general_agree… :)
@polaroidtommo hi, you can edit or delete your stories at any time. Just open a story, tap anywhere and finally tap on the paper/pen icon
Hi there, we are fixing a small issue with the languages. In a few minutes everything will be working as usual. Sorry for the inconvenience
Salut @skullement, controle dans le Spam de ta mail, autrefois, contacte-nous à [email protected] avec la description de ton problème :-)
We are fixing an issue with the covers creation on the App. In the meantime, please don't use accents in the titles of your stories.
Hi, we are here to help. Feel free to contact us with any issue about @20lines!