Offering AI and genuine human solutions to expand your services to the deaf, hard of hearing, and signing community.
Joined September 2022
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Tomorrow, the Federal Communications Commission (FCC) takes up 911 video access for the Deaf community. Contact your representatives and stay updated here: hubs.la/Q04lT1mQ0.
ALT White background with dark blue borders. FCC logo seal on the top right corner. Text is aligned left that says: Tomorrow, the Federal Communications Commission (FCC) takes up 911 video access for the Deaf community. Below that, black text shows: Contact your representatives and stay updated here. There is a blue button with white text: 360directaccess.com/cvtaa. On the bottom, there’s the 360 Direct Access logo.
What if calling 911 meant waiting for help to understand you first?
For many Deaf Americans, that's still a reality. The CVTAA would help make direct ASL video calls to 911 possible.
Take 2 minutes to email your Reps and ask them to support the CVTAA: hubs.la/Q04lTQFv0.
Tune in to watch the Super Bowl ASL performance on NBC Sports: nbcsports.com/asl
Brandon Dopf, Senior VP of Customer Success, reflects on something he carries with him from his earliest years: growing up in a small town and watching his father run a business for nearly five decades.
This holiday season, we’re thankful for our community, our partners, and the shared commitment to elevate sign language access.
Happy Holidays and Happy New Year!
We’re excited to welcome Clayton Lawson to the 360 Direct Access team as a Customer Service Specialist. Clayton believes access for the Deaf community should be personal, not transactional, and is passionate about helping people feel understood and supported.
Access changes everything. Stay informed on accessible innovation, inclusive CX, and sign language solutions. Subscribe to the 360 Direct Access newsletter: tinyurl.com/360enews
ALT Dark blue background with a blue email icon and a message popping out of the email with a red "1" circle notification. The message says: Subscribe to our newsletter. First name, Last name, email, I am interested in being contacted about: marketing information, job opportunities, product updates. There is a person below wearing white shirt pointing up to the message.
“If you could only give one piece of advice to a new entrepreneur, what would it be?”
Vannessa, COO and Co-Founder at 360 Direct Access, shared her answer: listen to your potential customers.
If you want to make an impact in accessibility, technology, and customer experience and work for a deaf owned company committed to creating inclusive, forward thinking environments where everyone can thrive, send us your resume!
Apply now: hubs.la/Q03XSbD40
True human rights start with the ability to communicate.
For too long, Deaf communities have had to navigate systems that were not built with them in mind. We are working to change that.
At 360 Direct Access, this idea guides every decision we make. When people can connect without barriers, they can participate, contribute, and thrive. Access shapes how customers are treated, how communities are included, and how businesses grow.
“What’s one mindset shift that completely changed how you run your business?”
Craig, CEO and Co-Founder of 360 Direct Access, a customer contact center specializing in sign language access and inclusive communication solutions, shared his answer: execution over ideas.
VRS may be “free,” but it costs time and CX. Hearing reps struggle with 3-way calls; 50% feel discomfort, 66% frustration, 62% less confident. DVC cuts call times up to 40% with Deaf-to-Deaf support. Faster calls, better ROI, real access. Learn more: hubs.la/Q03Wnk_y0
For too long, accessibility has meant waiting, barriers, and frustration.
When you connect with 360, you’re not put last. You’re valued, respected, and served by people who understand your language and your experience.
Accessibility. Direct. Every time. You're the VIP.
Happy National Deaf Day!
We are excited to announce that LSM (Lengua de Señas Mexicana) is officially LIVE at 360 Direct Access! This expansion was made possible through partnership, trust, and Deaf leadership in Mexico.
At 360 Direct Access, we deliver real accessibility; not shortcuts. From sign language contact center support to staffing solutions and innovative accessibility technology, we help businesses build environments where every customer and employee can fully connect and thrive.
I literally carry my job in my bag: water, coffee, wallet, and my most important essential: my laptop.
Accessibility is not an extra feature, it is a necessity that opens opportunities for everyone. What's in YOUR bag?
What does it take to provide a genuinely accessible customer experience? A direct access calling platform designed by Deaf experts who understand, with multilingual customer support to serve an expanded customer base, is just among the few.
From court to community, sign language access matters.
We're a proud sponsor of the USA Basketball Teams at the 2025 Deaflympics in Tokyo, Japan.
Follow along at @usadsf and @usadeafbasketball on Instagram. We’re rooting for you, go USA!