Lesson learned, don't fly @AirAsia long distance...ever! Worst customer service from robot like agents. If your agents only response is a CR, you might as well just invest in automated kiosks vs. "human agents".
In a land far far away...on the way to visit #LordFarquaad and #Shrek at #UniversalStudios #Singapore! #food8ndtrips #beforethecrowds
After a 16 hour flight and a full day of work, celebrating @7070jm birthday with some Japanese #waygu steak! #food8ndtrips
Checking out the breakfast spread at #Oscars. Loving the huge selection including an ice cream station for breakfast! #food8ndtrips #Conrad
My two worlds collided today as I learned about Bravo TV's social strategy around my fave series, Real Housewives! – at Newark, NJ
The Social focus for brands has shifted from pretty content to building authentic customer experiences. This is why I <3 what I do! – at Brooklyn, NY
Nadia L retweeted
JUST IN: Officer-involved accident in San Jose; officer being transported to hospital in ambulance.
Disappointing customer service experience from @Citi from two of their high touch support channels, chat and phone #customerservicefail
After a long day, a dozen fresh #oysters enjoyed outside is the perfect way to start the evening #food8ndtrips
Two @united flights leaving #EWR at almost the same time, gates next to each other, which will reach SFO first #myplaneis1hrdelayed #sucks – at Newark, NJ
Another New York must, #halalguys! One order of chicken, one order of gyro & plenty of sauce #food8ndtrips #NewYork
Crazy lines @SanDiegoAirport yet TSA pre-check is closed so those of us that normally zip through are stuck #inefficient #airportfail













