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A false positive detection occurred today with release of virus database 15152, affecting AVG 2013-16, marking certain files as malicious. We worked swiftly to release an update and we are continuing to work with our customers to ensure it is properly resolved on their ends.
@Wareing_ if yes then which AVG program you have installed on your computer (AVG Free or AVG Internet Security). (2/2)
@Wareing_ I'm sorry to hear about this. May I know if you have installed AVG program on your computer, (1/2)
Thank you for screenshot. You are correct, silent mode reduces the campaign popups. We appreciate your valuable efforts. ^VS
If yes, please change it to normal mode since AVG protection will get disabled in passive mode. (2/3)
General -> Pop ups. Change the pop up settings, also enable "Scan for potentially unwanted applications (PUAs). (3/3) ^GG
You can control the frequencies of the pop ups using the instructions : AVG Zen -> Anti-Virus free -> Menu (2/3)
If you've installed AVG PC TuneUp trial, please remove it from control panel. This would remove pop up from AVG PC TuneUp(1/3)
We apologize for the inconvenience, please share a screenshot of the pop up from AVG, so we can help you. (1/2)
Sorry, we do not speak your language. Could you please contact us in English? We will be waiting for your response ^GG
To assist with this beeter, please contact AVG Business technical support using below link.
avg.com/us-en/customer-suppo… Thank you.
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