The Access Card translates disability/impairment and access requirements into symbols which highlight the reasonable adjustments needed accesscard.org.uk

📢 Due to record demand, Access Profile processing times are currently dynamic and based on event dates so everyone gets their pass on time! 🎟️ ⚠️ Please avoid sending follow-up emails as this resets your queue position. 🚨 Imminent visit? Email [email protected]

Hi -we can't find anything with this name - could you send again and add the word tweet to the subject line so we can pick it out for you

We're currently experiencing high contact rates due to the summer period but if your need is actually urgent you can use the urgent@ inbox mentioned in your email threads

Sorry about this - mail [email protected] and we'll get that resolved for you

We do aim to prioritise applications needed quickly and our urgent inboxes but please only use these methods where there is a genuine need

We’re experiencing high volumes of applications, emails & calls. Our team are working hard to respond as quickly as possible. 📧 Please avoid follow-up emails. 🚨 Urgent Enquiry? Email [email protected] 💡 FAQs: knowledge.accesscard.online/ Thank you for your patience

Hi James - apologies summer is incredibly busy for us - I've had a look in the system and think your issue is now resolved?

The simple answer is yes - if you want one and can send evidence of its destruction but the Access Card serves thousands of venues and events so its difficult to say that it doesn't serve a purpose because of one providers response

Hi - we charge providers nothing at all for responding to and integrating Access Cards intotheir customer flow: £0.00 For processing their individual access scheme there's a nominal admin cost for each successful 3 year application. 1 charge per customer for a 3 year reg

Hi - this decision was not ours to make - we simply communicate what a customers access requirements are. accesscard.online/news/2026-…

This is so nice to hear - this is what happens when we movde the conversation away from the gate x

Hi - I'm not sure what the issue is here but if you could email us with your reference number we can look into this for you

Hi Ruth, We've dug deeper on this and there was an issue with your email address having 3 'r's. This was processed a while ago and a manager is going to reach out

Hi. We reply to all messages within hours. Make sure to mail us on [email protected] and we'll work out what's happening

Hi - You can apply for a card or a free DAP - we still accept pip - the only difference is its our team reviewing your application rather than someone in a box office. mail [email protected] and someone will be in touch

Hi, can you mail [email protected] with you application details for us to look into this for you please?