ALICE Receptionist's Front Desk and Visitor Management Software automate your lobbies with an AI Receptionist that proactively greets visitors.
Las Vegas, Nevada
Joined June 2011
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After-hours police lobby call boxes send every visitor to dispatch, routine or urgent. A virtual front desk routes each request to the right place instead.
alicereceptionist.com/after-…
#PublicSafety #911
A deaf visitor walks into your police station after hours. How do they reach dispatch? At #APCOAtlantic 2026, we demoed a police lobby kiosk with live ASL video interpretation.🚓
Our recap: alicereceptionist.com/police…
Traditional receptionists clock out. ALICE Receptionist doesn't. One customer called out our customizable interfaces and 24/7 availability as a real edge over traditional receptionists, exactly why 91% say we help them innovate.
Missed messages and clunky dashboards used to slow one customer down. Now: "My job became easier from the start... never miss a message again." That's the kind of change behind our 87% productivity score.
A digital front desk isn't one system, it's visitor management + call routing working together. Here's what that actually looks like, and how it stacks up against a staffed desk or a paper sign-in sheet.
alicereceptionist.com/what-i…
#VisitorManagement #FrontDeskAutomation
No one wants to staff a front desk just to hand out badges. One customer told us visitors can connect directly with staff and complete entry forms on their own, no dedicated employee required. 90% of customers point to features like this as unique.
A Champion title doesn't rest on one team. Customers rated our technical/product specialists a perfect 100% on effectiveness and friendliness, with client service close behind at 93% on both. That consistency is what keeps customers coming back.
We earned a +85 Net Emotional Footprint this year from InfoTech Software Reviews. Our service team was rated 94% effective, 91% say ALICE helps innovate, 87% say ALICE enables productivity.
A Champion title doesn't rest on one team. Customers rated our technical/product specialists a perfect 100% on effectiveness and friendliness, with client service close behind at 93% on both. That consistency is what keeps customers coming back.
What actually happens when a guest walks up to an automated front desk? We mapped the whole visitor journey, plus how it works across government, healthcare, manufacturing, and more.
alicereceptionist.com/redefi…
A great product doesn't matter much if the people behind it are hard to work with. Customers rated us 97% respectful, 94% caring, and 93% trustworthy, the human side of what it takes to be a 3-time Champion.
96% overall rating. 98% support. 96% design. 92% features. Verified SourceForge ratings, Summer 2026.
A product that stops evolving starts falling behind. Customers say ALICE Receptionist doesn't: 92% point to ongoing enhancements, 91% say we help them innovate, and 90% call out features they can't find anywhere else.
ALICE Receptionist is a Top Performer on SourceForge, and has been since 2023. Just earned the badge again for Summer 2026. 🏆 #ALICETopPerformer
A composite score only tells half the story. Ours is 8.5/10, but the numbers behind it matter more: 96% plan to renew, 87% would recommend us, and 96% had a positive experience with our team. That's not marketing, that's survey data
Most vendors talk about winning new customers. We'd rather talk about keeping the ones we already have. 96% plan to renew, 87% would recommend us, and 85% say they genuinely love using ALICE Receptionist. That's Leader-quadrant territory, 3rd year running.
Who's actually in your building right now?
Not who was scheduled. Who checked in, when, and who they're there to see.
If that's a shrug, it's time to ditch the clipboard.
Read More: alicereceptionist.com/what-e…
Being named a Champion once is nice. Being named one three years straight, based on real customer reviews, is what actually means something. ALICE Receptionist is now a 3-time Champion in the SoftwareReviews Visitor Management Data Quadrant. 🏆 #ALICE #Visitormanagement
ALICE Receptionist just won the Summer 2026 Top Performer award from SourceForge and Slashdot, with a 4.8/5 rating from verified users. 🏆
Read more: alicereceptionist.com/alice-…
ALICE Receptionist is now a 3-time Champion in the SoftwareReviews Visitor Management Data Quadrant (2024-2026). 8.5 composite score, 96% plan to renew, 87% would recommend.
Full breakdown: alicereceptionist.com/alice-…
