Hello. Thanks for reaching out! You can check your Amazon Same-Day Grocery order details in "Your Account" to verify if any items were missing or incorrect. For more information, visit amzn.to/3OgK91N. If you need further assistance, let us know. -Ahmed

You can read more here: amzn.to/491WeQM, about authorizations and payment processing. Please let us know if there's anything further we can assist you with. (2/2) -Ava

Hi there. We're very sorry for this frustrating experience you're having, this definitely isn't what we strive for. An authorization with your financial institution is only able to be released back to the original payment method that was used for the order. (1/2)

Hello! Thanks for bringing this to our attention. Please check here: amzn.to/3HrVdpY, for next steps. You can also provide feedback here. If you ever need us in the future, just let us know! -Gena

Hi there! We're committed to providing a positive experience for all our customers, and are sorry to hear this wasn't the case for you. Please reach out to us via DM, without sharing any personal information, so this can be escalated appropriately. We'll be standing by! -Kris xitter.cf/messages/compose?recip…

Hi there. We're sorry to hear that your delivery has been delayed! Please let us know if you haven't received your order by 9:15PM local time, or haven't received another update, and we'll be happy to help in any way we can. -Lynette

@olikirsten Hello. We're sorry to hear about the issue with your Amazon Fresh order! Without sharing any personal information, such as your phone number, order number, order history, etc., please reach out to us via DM at the link below. We'll do our best to assist. -Lynette

Hello! We appreciate your inquiry! Your payment method isn't charged until your order has shipped. You can find out more here: amzn.to/4iGabp8. We hope this helps! -Mel

We're sorry to hear about the issues with your Amazon Fresh orders. We don't have access to account information via social media, but we'd like to help. When you have a moment, please contact us directly here: amzn.to/NAContactUs, so we can look into this with you. -Max

Thanks, again, for the response! Just to clarify, if you're using Palm One, we wouldn't have that information available. If you have any other concerns, we'll be happy to help however possible. -Anne-Anne

We're sorry to hear of the issue you've experienced! We'd like to take a closer look into this with you. When you have a moment, please contact us here: amzn.to/NAContactUs. -Tiffany

Hey there. We can understand your concern. We'd be happy to look into this further with you. Please contact us directly here: amzn.to/NAContactUs, to best assist you. -Ashley

Thanks! Please watch for a reply via email. -Natalie

We'd like to look into this with you. When you have a moment, please provide us with as many details as possible here: amzn.to/49hanrk, and a member of our team will be in touch directly to address this. -Natalie -Natalie

Are you receiving an error message? -Natalie

You may have to follow the Amazon account first. -Natalie -Natalie xitter.cf/messages/compose?recip…

Hello! We're sorry to hear about this frustration! We'd like to help you. Please reach out to us via DM, and we'll do our best to help. Further, please don’t share any personal information. -Natalie xitter.cf/messages/compose?recip…

Hello! We're sorry to hear about this frustration! We'd like to help you. Please reach out to us via DM, and we'll do our best to help. Further, please don’t share any personal information. -Natalie

We'd like to help you with this, please reach out to us via DM. We'll do our best to assist. Further, please don’t share any personal information. -Tasha xitter.cf/messages/compose?recip…

We're sorry to hear about your poor delivery experience! Please reach out to us by visiting this link: amzn.to/NAContactUs. -Lynette -Lynette