Contact center solution provider -specializing in integrating #silos, #analytics, #agentefficiency, and #Genesys #AmazonConnect, #salesforce services.
Calgary, Alberta
Joined December 2011
- Tweets2K
- Following235
- Followers938
- Likes239
Exciting news at @AriaSolutions today - we've been acquired by @avtex, a customer experience (CX) consulting and technology company based out of Minneapolis, MN. Read more here: bit.ly/3jt5bFq
Why building in-house WFM integration is a bigger hassle than it's worth. Read @Gary_A_Smith's blog: 5 reasons why you shouldn't build your own WFM feed bit.ly/3jgS2jC #WFM #WEM #WFO #workforcemanagement #contactcenter
Aria Solutions retweeted
Looking forward to talking with SVP Ops Ron Owens @AriaSolutions next week on the CCNG webinar channel brighttalk.com/channel/5131 about how Agent Experience impacts Customer Experience!
Join us and @CCNGNetwork on August 20 at 1pm CDT for an interactive webinar discussion on tactics that improve agent enablement and lead to better customer experiences. ccng.com/events/co-dependenc… #CX #contactcenter
Join us and @CCNGNetwork on August 20 at 1pm CDT for an interactive webinar discussion on tactics that improve agent enablement and lead to better customer experiences. ccng.com/events/co-dependenc… #CX #contactcenter
Aria Solutions retweeted
The sky’s the limit. ☁️
Choose any cloud with the industry’s first true multicloud architecture for contact centers.
Read the news 👉 gsys.cx/2DM85X2
Aria Solutions retweeted
@AriaSolutions is excited to be a key partner with @Genesys to deliver these solutions to our customers.
Aria Solutions retweeted
New blog post, by yours truly! Read what solution designers are asking about when looking to re-engineer a process in #Salesforce, and find answers on what to think about, and how to approach it. #Trailblazers #TrailblazerCommunity #AwesomeAdmins ariasolutions.com/3-quick-pr…
Still time to sign up! Register now to save your seat: ariasolutions.com/light-up-y…
#AwesomeAdmins, light up your #Salesforce org with different ways to truly reap the benefits of using Lightning Experience! Sign up for @_AleksM 's webinar happening on May 21 to learn how from a #LightningChampion!
Great free virtual event from @Genesys, providing some excellent insights and giving you a look into what to expect from Xperience 2020 in November. Hope to see you there!
Learn 🆕 strategies for overcoming uncertain times with the power of the cloud and AI at Virtual Xperience. Join us.⚡
✖️ gsys.cx/3cArp5q
🗓 May 20—21
📍 Wherever you are
#Xpr20
Interested in learning more about Lightning Experience Customization and Optimization? Join SF MVP @_AleksM on May 21 for a live webinar ariasolutions.com/light-up-y…. #Salesforce #trailblazercommunity
Aria Solutions retweeted
So many layers to designing a process well! In Part 3 of this webinar series, learn a simple method of mapping permissions so that you know what to build to control what users will get to do and see in #Salesforce. Sign up & see you there! #AwesomeAdmins ariasolutions.com/design-a-p…
ALT 3-Part Webinar Series Design a Process Like A Pro!
Spots filled up quickly for The Design a Process Like a Pro virtual workshop but Aria has added more seats and re-opened registration for Part 2 and 3! Register now to save your spot and receive the recording for Part 1. ariasolutions.com/design-a-p… #TrailblazerCommunity #Salesforce
Aria Solutions retweeted
Our technology partner, @AriaSolutions, with its WFM Adapter for Genesys #Cloud provides a seamless integration with insight across all channels on @TechStyle Fashion Group innovation. Read more from @Genesys blog post.
gsys.cx/39NIE28
New webinar series for #AwesomeAdmins, #Salesforce Consultants, BAs, Solution Designers and Data Analysts! Join #DF19 speaker @ParsonsMethod to learn how to translate business requirements into the perfectly designed solution. ariasolutions.com/design-a-p… #TrailblazerCommunity
Congrats to our Trailblazers Anne Parsons and Anshul Joshi on presenting this year at #TND20!
What a delightful surprise to have been selected to present this year @TNDConf along with my colleague, @Anshuljoshi1408 ! #Salesforce Trailblazers and #AwesomeAdmins alike, register for #TND20 and we'll see you there!
Aria Solutions retweeted
Aiming to reduce your contact center’s attrition rates this 2020? Join @AriaSolutions VP of Marketing Noel Roberts. See you on our webinar: buff.ly/315htvX
#cx #customerservice #webinar #cttr #customerexperience
Excited to be a gold sponsor this year at #TND20! Stay tuned for more updates from our team.
This Post is from an account that no longer exists. Learn more
Was great to be a part of this event this year!
THANK YOU to all 16 AppFoundry partners for sponsoring @Genesys Kickoff! #GKO
@avtex @CallJourney @eMitedotcom @onecustomerview @idealsystems #PureInsights @shelf_io @softphone @AdvaTel1 @AriaSolutions @Brightmetrics @MindTouch @AudioCodes @_Blackchair @GetCyara @occam_networks
Enjoying some sun in Florida at #GenesysKO - Proud to be a @Genesys partner for over 20 years!
