Unfortunately the main race was a super extra place race which means any and all bets were exempt from receiving Best Odds Guaranteed, our apologies for any undue inconvenience!

your app/webpage 2/2

To locate your bets simply hit your balance in the top right corner and then click on bet history! The bet history section in the betslip is reserved for only very recent bets and may be removed to the bet history archive for the purpose of ensuring a smooth experience on 1/2

Hi there! Unfortunately this was outlined in the SUPER EXTRA PLACE promotional terms available all day throughout the national.

So I can look into this for you, please could you confirm the following details: username, full name, postcode, date of birth, and the answer to your security question?

So I can look into this for you, please could you confirm the following details: username, full name, postcode, date of birth, and the answer to your security question?

So I can look into this for you, please could you confirm the following details: username, full name, postcode, date of birth, and the answer to your security question?

So I can look into this for you, please could you confirm the following details: username, full name, postcode, date of birth, and the answer to your security question?

Hi Phil, no we're not paying BOG on the Grand National.

The Grand National has finished and we’ll settle up soon! Your winnings should appear in your account within 30 minutes. Thank you for your patience.

Hi there, apologies but due to a business decision the phone lines are inactive for the online customer service team. If you can outline the problem you are having we would be more than happy to look into this for you!

Hi, per the terms and conditions, Accumulator Free Bets cannot be used on each way accumulators. Thanks

So I can look into this for you, please could you confirm the following details: username, full name, postcode, date of birth, and the answer to your security question?

that you know this please do let us know! 2/2

The free bets in question have some limitations, most notably that they cannot be interrelated markets so must all include selections from separate events, the bets cannot be listed each way either unfortunately. Should you still encounter issues in using these free bets now 1/2

Hi, as long as you enter the code before depositing, you'll be fine. You can enter the code post-registration by going to your Balance -> Add a promo Code.

Could you DM us in regards to this please?

Hi Bryn, online we were five places ew on 2:00 Cheltenham yesterday.

Hi, Please DM us so we can look into this for you.