User-centered Design Leader, Mentor, and User Advocate. Views and opinions are my own.
Florida, USA
Joined January 2009
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Sometimes, the little touches make the experience. Small delighters can have a huge impact on the #cx. Well done @SheratonAtlNrth @Marriott and the kind team on staff.
Today marks 2 years at IBM and what a ride it has been. I joined IBM specifically for #ClientEngineering because I believed in the mission and what we were trying to do for our clients. That hasn't changed. I still believe experiential sales with a #huma…lnkd.in/dPfNXaEe
Let's amplify opportunities available, as everyone knows how difficult the hunt can be.#ux #employment #productdesigner lnkd.in/ea3NbYDa
This speaks volumes from my experience. #Agile principals are powerful tools and can align well with #ux , as they are centered on humans and outcomes. This becomes even more diluted outside of #product teams in services environments in the hopes of meeti…lnkd.in/eU_NaHm2
I’m happy to share that I’ve obtained a new certification: Watson Assistant Sales Intermediate from IBM! lnkd.in/eZRNSVas
I’m happy to share that I’ve obtained a new certification: Instana by IBM Sales Foundation from IBM! lnkd.in/exeUw2qv
IBM's US 2023 #Internship and Entry-Level roles are now live! Feel free to inquire and apply today! I can tell you firsthand that the IBM #clientengineering intern program is a fantastic place to learn and grow. #intern #ux #cloud…lnkd.in/gkMfqdZk lnkd.in/gbcmRMQh
#IBMClientEngineering just wrapped up our first-ever intern program with 50 of the most amazing, talented, and bright young minds from campuses across the country. I cannot tell you how proud I am of the performance, attitude, and work ethic of this dynam…lnkd.in/etD6Smea
BE THE LEADER YOU ALWAYS NEEDED.
Colin Powell once said, "Leadership is all about people. It is not about organizations. It is not about plans. It is not about strategies. It is all about people-motivating people to get the job do…lnkd.in/ecFaQ9e9 lnkd.in/e5RK_3h
I spent an amazing day with some of the IBM #ClientEngineering interns in #NYC! These are some of the most intelligent, creative, and engaging young minds around. We are honored they chose to spend their summer learning how we are changing the way our cli…lnkd.in/eJ6br3Ap
BOOM! Really fantastic (15min) talk on #automation in #advertising. I highly recommend listening. They mention some of the great work my team and his team partnered on together. David Mitchell and Jerry Cuomo knocked it out of the park with this one. Brav…lnkd.in/eF_bS3Mz
Warning! Gratuitous screenshot of some of the nearly 50 AMAZING #interns we are hosting in #clientengineering at IBM this summer. These are some of the best and brightest from around the country and we are thrilled they chose to work with us! Hat tip to a…lnkd.in/gZGyeZST
One year ago, I wrote an article on how to build and cultivate high-performing (#ux )design teams. It was one of the top 100 read articles on Medium that month, has been read by over 15k #design and #technology professionals, and t…lnkd.in/eFuiPAwi lnkd.in/eaqb5FSv
Hey rockstar architects! I need another Hybrid, Multi-Cloud Solution Architect to join my team! Amazing team, amazing company, amazing opportunity! (No 3rd party recruiters, please. Apologies.) #cloud #architect IBM #ai lnkd.in/eWtkGQDy
I am beyond thrilled to announce that I have accepted a position with #IBM, helping their Garage teams solve challenging problems for IBM customers while serving a talented team of #UX design and technology rockstars.
With that same excitement and enthus…lnkd.in/eaFxtMc
Posted a new article on Medium this morning on the"Guiding Principles of High-Performing (UX) Teams." Big thanks to @rockyrunz's lecture for the inspiration. #ux #designleadership Ventera lnkd.in/ekjnqDE