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Brightback

@BrightbackIO

We automate customer retention for subscription businesses.

 San Francisco, CA
brightback.com
Joined May 2018
  • Tweets228
  • Following69
  • Followers235
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Photo by Brightback (@BrightbackIO)Photo by Brightback (@BrightbackIO)Photo by Brightback (@BrightbackIO)Photo by Brightback (@BrightbackIO)Photo by Brightback (@BrightbackIO)Photo by Brightback (@BrightbackIO)Photo by Brightback (@BrightbackIO)Photo by Brightback (@BrightbackIO)Photo by Brightback (@BrightbackIO)Photo by Brightback (@BrightbackIO)
Get great insights from @BrightbackIO and @getfreshly on customer retention during Subscription Show 2020. #subscriptionshow #retention subscriptionshow.com/agenda/…
Image from Subscription Insider (@SubInsider)
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Join us for an exciting session at Subscription Show 2020 with Adrienne Bouchie of @getfreshly and Guy Marion of @BrightbackIO who will discuss #subscription #retention. Reserve your spot today! #subscriptionshow ow.ly/YrGe50BtVuK
Image from Kathy Greenler Sexton (@KGSexton)
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loom.com/share/aae195e6352f4… When an @unbounce customer records a @useloom video to rave about @BrightbackIO. #p9family
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Brightback retweeted
Recurly (@recurly) profile picture
Recurly@recurly2 Apr 2020
Join us today at 1 pm EST as Guy Marion, CEO of Brightback, and Dan Burkhart, CEO of Recurly share their insights on today’s business trends and discuss what companies should do to ensure success in 2020: bit.ly/3dIm8dt #subscriptions #retention
Image from Recurly (@recurly)
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Useful advice from Guy Marion of @BrightbackIO on how #CFOs can tweak their #KPIs to reduce churn. Especially relevant as customers, amid uncertainty, want material value from their subscriptions. tinyurl.com/u4vqhf3
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Customer Retention’s A Top Priority for Subscription Businesses: What Tactics Are They Using? marketingcharts.com/brand-re… @marketingcharts @BrightbackIO
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Brightback retweeted
ChurnZero (@churnzero) profile picture
ChurnZero@churnzero11 Feb 2020
3 customer retention statistics shaping the subscription industry in 2020 - brightback.com/blog/3-custom… via @BrightbackIO #CustomerSuccess
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What are you going to learn on this webinar? ⚡The most effective offers to save customers ⚡How to build a great feedback loop w/ customers ⚡Ways to fix processes before customers churn Register now! brightback.com/webinar-with-…
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Brightback retweeted
unbounce (@unbounce) profile picture
unbounce@unbounce26 Nov 2019
Looking for new ways to reduce customer churn (plus win back the one's you've already lost 😭)? Join Unbounce's @maxtims on Dec. 3rd for a live discussion with @BrightbackIO CEO @Guy_Marion! Register here: bit.ly/2qNfUVV
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Brightback retweeted
unbounce (@unbounce) profile picture
unbounce@unbounce14 Nov 2019
Our Director of #Revenue Strategy & Operations, @maxtims, is hangin’ with the @BrightbackIO team to chat about how we win back #customers and reduce #churn 🤩 Join him and @Guy_Marion, Dec. 3. RSVP 👉 brightback.com/webinar-with-…
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Brightback retweeted
Guy Marion (@Guy_Marion) profile picture
Guy Marion@Guy_Marion7 Nov 2019
It's time to stop hiding the cancel button and show respect to consumers who just want to leave! Done right, this is an easy win-win: consumers get their time back, subscription services learn to improve and win back. marker.medium.com/why-subscr…
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Brightback retweeted
April Rassa (@arassa) profile picture
April Rassa@arassa5 Nov 2019
“Churn is a decision and often an overlooked micro-moment, not a statistic. When you view churn as an event, those canceling customers come alive.” @Guy_Marion @BrightbackIO #subscriptionshow
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Brightback retweeted
Guy Marion (@Guy_Marion) profile picture
Guy Marion@Guy_Marion4 Nov 2019
75% of retailers will pursue a subscription model by 2023. From CEO of @Vindicia: the consumer subscription model is all about retention, which is influenced by personalization, frictionless purchases, and ability to optimize value/price. #thesubscriptionshow @BrightbackIO
Image from Guy Marion (@Guy_Marion)
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Churn getting you down? These 6 steps outline how to intercept customers who show intent to cancel and use their feedback to take action, build better experiences and ultimately retain subscribers. via @BrightbackIO grwth.link/o6d
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Retention is the new acquisition - @Guy_Marion #DisrupTV
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We are now live with @Guy_Marion of @BrightbackIO! Join us here: bit.ly/2kqkt5y cc: @rwang0 @ValaAfshar #CX #Sales
Image from DisrupTV (@DisrupTVShow)
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1 hour! Join us today at 11 AM PT! Guests: @medinism of @outreach_io, @Guy_Marion of @BrightbackIO, and @lnfrance @constellationr bit.ly/2kqkt5y cc: @rwang0 @ValaAfshar #CX #Sales
Image from DisrupTV (@DisrupTVShow)
Image from DisrupTV (@DisrupTVShow)
Image from DisrupTV (@DisrupTVShow)
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Tune in Friday for @DisrupTVShow! Guests: @medinism of @Outreach_io, @Guy_Marion of @BrightbackIO, and @lnfrance @constellationr bit.ly/2kqkt5y cc: @rwang0 @ValaAfshar #CX #Sales 11 AM PT/2 PM ET
Image from Constellation Research (@constellationr)
Image from Constellation Research (@constellationr)
Image from Constellation Research (@constellationr)
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Research shows it is 7x more expensive to acquire a customer than to retain one. @Guy_Marion, CEO of @BrightbackIO, shares three ways to improve your retention strategy and earn more money // ow.ly/DE3j50vCbGK #Retention #CRM #WeGetBusiness
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Join us today at 10 am PST to learn how to acquire, grow, and retain your SaaS customers at our webinar featuring @Guy_Marion and @loveday: ow.ly/6mNt50vvHYO #SaaS #GrowthHacking
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