Why dont you want me talk to an agent..100/234 is robotic system approach...how can I talk to agent directly without relying on robotic line...
Replying to @Safaricom_Care @BusiaSir
Hi @BusiaSir, we regret the experience. We are normally reachable on 100/234. Feel free to share the issue at hand here and we will gladly support. ^JH
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You have all the details you are asking because my line is registered by you... I thought only one information is enough to populate my detailed statement for me to be assisted...
Replying to @BusiaSir
@BusiaSir Hello BusiaSir. We understand your concern and apologize for the inconvenience. Kindly share your number, full name, ID number and year of birth for assistance. ^CR
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Replying to @Safaricom_Care
@Safaricom_Care @SafaricomPLC Since your contact line has no option on direct contact with Customer Service Center how do want us reach out. My line has a problem that i can only explain in spoken language than typing or sending messages... Kindly we beg allow us talk to agents
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Why block Customers from talking to Customer Service officers when the same Customers are the one paying them..
234 or 100.... Make it us reach the Customer Service officers
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Replying to @SafaricomPLC
@SafaricomPLC @Safaricom_Care kindly allow us speak to an agent.. Its becoming frustrating if am unable to to talk to an agent..SAFARICOM..Stop being bully..
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Replying to @SafaricomPLC
@SafaricomPLC @Safaricom_Care .. How are we able to speak to an agents please.... Can't you make 234 or 100 reachable to contact center... Why are making it difficult...
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What is the purpose of @SafaricomPLC @Safaricom_Care contact center or Customer service center.. If youve blocked clients reaching you...why do you have the department.. Cant we just disband it....we Cant reach Out to you Either using 100 or 234....
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Replying to @SafaricomPLC
@SafaricomPLC @Safaricom_Care how do want me reach Out to speak to any officer physically... 100 or 234 has no option... Kindly can we be serious for once....Thank you and have a Blessed Mashujaa...
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These are the people Mama wants us to align with....
Senator Methu under fire for advocating use of Raila portrait on liquor bottles to curb alcoholism in Central Kenya bit.ly/3L2D4hj
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Replying to @Safaricom_Care
@Safaricom_Care @SafaricomPLC .. Happy Sunday... How long should someone stay with unpaid Okoa Jahazi before you start infringing into his/her Bonga Points...
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Replying to @Safaricom_Care
@Safaricom_Care @SafaricomPLC ... Happy Sunday... Hope you are Sifunated... Just an ask. Am a disappointed customer... Who authorized you to use customers bonga points in an event a customer delays to repay his/her okoa jahazi.. Who told you that the same customer wont pay..
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