CCBox

CCBox Enable, has all the bits you need to get a contact centre up and running in no time at all. Right out of the CCBox. Book a demo and see for yourself. ow.ly/R3N050yOMwL #contactcentre #quickstart

By partnering with us and adding CCBox to your portfolio of products, you will enjoy the benefits of having all the customer experience optimisation tools your customers need, in one single solution ccbox.global/become-a-partne… #Ciscopartners #Contactcentre

Wouldn't it be great if you could create a contact centre wallboard that you could reformat as and when you needed in-house? Well look no further. Our wallboard solutions do just that! ccbox.global/products-soluti… #Wallboard #contactcentre

If your workforce management tool is making you do all the hard work something needs to change! Our simple system makes managing your workforce as simple as it should be. ccbox.global/products-soluti… #contactcentre #workforcemanagement

We’re so proud to have sprung from our sister company @brightcloudgrp Without their contact centre minds we wouldn’t exist so it seems only right that you might want to meet the team. brightcloudgroup.global/the-… #Ciscopartners #contactcentre

Relying on multiple third parties to provide different elements of the customer experience journey is costly, time consuming and resource heavy. CCBox Aloha V4.0 bring you a complete contact center productivity solution ccbox.global/contact-us/ #contactcentres #customerexperience

In a world where people are constantly on the go, customers need to be able to take control of their own transactions whilst also having the option to have direct contact with an organisation. So what's the solution ccbox.global/about-us/ #cisco #contactcenter

A very happy New Year from everyone at CCBox. Here's to a fabulous 2020! #HappyNewYear

Wishing you all a very Merry Christmas from all of us here at CCBox #MerryChristmas

The development of CCBox has followed years of work and countless insights gathered from a plethora of conversations and specialist #contactcentre projects. We did this so that you can feel confident that your business is in the right hands with us. ccbox.global/about-us/

Looking to take the pressure off one person responsible for forecasting? CCBox WFM provides an easy-to-use, cloud-based platform which can provide forecasting and scheduling for your entire contact centre workforce. ccbox.global/products-soluti… #contactcentre #telecoms

"Companies best prepared to succeed understand the importance of using new technology to create personalised solutions and interactions" A bold message from Forbes highlighting how important having the right technology is to meet customer demand ow.ly/D2uE50xp5HS

A whopping 64% of contact centres plan to invest in AI over the coming year. If yours is one of them, we can help you implement it to ensure you get full value from the functionality it provideshttps://ccbox.global/products-solutions/advance/ #contactcentres #AI #Customerservice

Christmas is just around the corner. What plans have you put in place to ensure your customers, customers, receive the quality experience that they are used to when calling your contact centre? #christmas #customerservice #contactcentres

At Cisco Live in June, Cisco started to introduce attendees to the concept of a cognitive and collaborative contact centre, and what that really means in the age of experience. Read the full article here: uctoday.com/contact-centre/w… #contactcentre #CISCO

Your customers expect so much of your business from every single contact with you, that's why we developed CCBox. Intrigued? Find out more here: ccbox.global/about-us/ #ContactCentre #CustomerInsight

What's the key to improving your contact centre conversations? Here's the science: callcentrehelper.com/custome… #contactcentre #customerbehaviour

Each of our CCBox products are chosen because of the way they work together. Why? Because customers choose to work with those where there's a connection. #Collaboration #Contactcentres