@CCMerchBPO

Merchants is a leading customer management partner specialising in (BPO). We focus on using the right technology to create the right experiences for our people.

 SA, UK, USA, Canada and AUS
merchantsCX.com
Joined August 2012
  • Tweets2.6K
  • Following252
  • Followers1.4K
583Media
merchants retweeted
BusinessBrief
@bbrief129 Oct 2019
Contact centres – the new soft target for hackers? Neil van der Merwe | Information Technology Executive | Merchants SA | bbrief.co.za/2019/10/23/cont… via @bbrief1 #bbrief #contactcentre #contactcenter #callcentre #hacking #outsourcing @CCMerchBPO
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merchants retweeted
BusinessBrief
@bbrief16 Aug 2019
Aviation industry: trends enabling better customer experiences - Devendra Govender | Head of Operations | Merchants bbrief.co.za/2019/08/02/avia… via @bbrief1 #bbrief #aviationindustry #customerexperience #cx #customerloyalty #customerretention @CCMerchBPO
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Replying to @CCMerchBPO
@CCMerchBPO Introduction into World of Work in full swing. #ITWOW
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Replying to @CCMerchBPO
@CCMerchBPO Nimmy sharing some words of wisdom with our learners
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Replying to @CCMerchBPO
@CCMerchBPO Introduction into the World and work. Our learners creating vision boards and creating smart goals #ITWOW
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Don’t miss short highlight package of the Change a life @CCMerchBPO MTB Cycle Tour. SuperSport 5 @19:00pm.
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MyCalling and @CCMerchBPO are redefining the world of recruitment. If you're looking to hire or be hired check out mycalling.co.za @kyeezi and #TheGreatDrive Team are live until 6pm
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Final day of the Change a life Merchants MTB tour. Thank you ⁦@ZoonCronje⁩ for these awesome pics. ⁦@CCMerchBPO⁩ #MTB2019 #changealife2019
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Our route this morning. Change a life Merchants MTB tour. Thank you @CCMerchBPO for another epic day. #MTB2019 #changealife2019
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Sunrise in the valley... 3 day of the Change a life Merchants MTB event. ⁦@CCMerchBPO⁩ #MTB2019 #changealife2019
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Change a Life Merchants #MTB2019 tour day 1 - last stop. Amazing day on the bike. Thank you ⁦@CCMerchBPO⁩ and ⁦@YorkTimbers⁩. Thank you ⁦@FNBSA⁩ for the cool cycling shorts.🚴🏻‍♂️#changealife2019
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Change a life Merchants MTB Tour. Magnificent tea stop on day 2 .⁦@CCMerchBPO⁩ #MTB2019 #changealife2019
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merchants retweeted
George Todd@geot5919 Mar 2019
Yeah... Felt like it today 🙄😎
capeepic@CapeEpic19 Mar 2019
Nice day for the beach. #Untamed #CapeEpic.
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merchants retweeted
George Todd@geot5916 Mar 2019
Team @CCMerchBPO #changealife ready for another @CapeEpic adventure! Prologue recce'd. Registration done. It's going to be Epic!!! #merchantspower #toughteamsdo
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merchants retweeted
capeepic@CapeEpic17 Mar 2019
111km and 2700m of ascent lie ahead of you during tomorrow's Stage; make friends with this Route profile as tomorrow is a challenge not to be taken lightly.
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What does teamwork mean to you? With the Absa @CapeEpic around the corner, we touched base with our Young Guns, Siya and Zola on how #ToughTeamsDo. We’re backing you all the way. #Untamed.
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What Customers Want And Expect by @hyken via @forbes buff.ly/2KDeQYp #CustomerExperience #CX
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Columba Leadership partnering with @CCMerchBPO (a Dimension Data Company) @DimensionData won the 2018 Trialogue Strategic CSI awards for innovation in Education through shifting school culture and leadership development through staff engagement.
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merchants retweeted
Shep Hyken
@Hyken25 Nov 2018
Customers don’t want “transactions.” They want something more. They want partnerships, with people that care about them & are willing, if necessary, to go the extra mile, which might mean doing a little work after hours. Basically, whatever it takes to get the job done.
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When it comes to #customerexperience you are measured against the best, not just your industry competitors. You have to go beyond what your customers expect. 6 great ways to do that from @Hyken forbes.com/sites/shephyken/2…
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