Please go follow our main account @DigitalCustX for the most up-to-date information about our CX series of events!
Toronto, ON
Joined June 2012
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Customer Experience Strategies Summit retweeted
Join Unbabel’s CRO @winsist and @AirFranceKLM VP Services for Customer Contact Herbert Verschuren in a live fireside 🔥 chat on “Best Practices in Transforming Your Multilingual Customer Support to Create The Best #CX” at @CXToronto. Register now: hubs.li/H0-vpHB0
Customer Experience Strategies Summit retweeted
Discover the key considerations when evaluating your enterprise financial institution, and how you can gain and retain your member or customer base using the next stage of customer engagement.
Download now: bit.ly/3dw8EDq
Customer Experience Strategies Summit retweeted
Attending @CXToronto? Don’t miss our Chief Accessibility/Legal Officer @KrisRivenburgh’s discussion at 11:30 ET, where he will focus on how accessibility leads to an amazing user experience.
#CXSVirtual #CXSummit #DigitalAccessibility #WebAccessibility
Customer Experience Strategies Summit retweeted
We’re sponsoring the #CustomerExperience Strategies Summit on Oct 14-16, 2020! Leading speakers from @adidas, @amazon, @getfreshly, @Philips, @AirCanada, and more will be there. Will you? Use Code KUSTOMER20 to save 20% off.
👉🏼bit.ly/2E6tGK2 👈🏼 @CXToronto
Customer Experience Strategies Summit retweeted
Register now for @CXToronto's #CustomerExperience virtual conference taking place Oct 14-16, 2020! Our own @AnalisaDominic will be speaking at North America’s must-attend #CX event.
m.eric.sn/ua2950BPbLg
#CXSVirtual #CXSummit
Customer Experience Strategies Summit retweeted
We’re sponsoring the #CustomerExperience Strategies Summit on Oct 14-16, 2020! Leading speakers from Adidas, Amazon, Freshly, Air Canada, and more will be there.
👉Will you? Use code LIFERAY20 to save 20% off: bit.ly/33fLjj1
@CXToronto #CXSVirtual#CXSummit
Customer Experience Strategies Summit retweeted
We’ve partnered with #CustomerExperience Strategies Summit on Oct 14-16, 2020! Leading speakers from Adidas, Amazon, Freshly, Atlanta Hawks, Philips, Air Canada, & more will be there. Will you? Use Code CEU15 to save %15! bit.ly/3hJu13K @CXToronto #CXSVirtual #CXSummit
Customer Experience Strategies Summit retweeted
We’re excited to be attending the @CXToronto Customer Experience Strategies Summit, connecting with other #CX professionals on #ServiceDesign, #DigitalTransformation, and #CustomerExperience April 16 & 17:
bit.ly/3abi2HX
Customer Experience Strategies Summit retweeted
An illustration of what happens when you assume you know what your customer wants (versus truly understanding their needs) #CX
A Montreal-area boy who wanted a Toronto Maple Leaf cake for his 8th birthday ends up with a meat company logo instead due to a baker's Google search mistake. cbc.ca/1.5416348
Customer Experience Strategies Summit retweeted
OoooooOoOh ... Dan Resnick from Scotiabank opening the day with a little behavioural economics experiment. #CXFS
I'm listening....
Customer Experience Strategies Summit retweeted
It's Conference Season!
The season for shuffling through slush and snow in inappropriate footwear, wearing a puffer jacket over 1 of 2 of my #business dresses, and slogging through a full day of #industryhumour with a strained smile on my face. #CXFS
Customer Experience Strategies Summit retweeted
Back at it again at #CXFS and I am OBSESSED with how ATB builds their success by building a happy workplace.
Customer Experience Strategies Summit retweeted
“How can we provide more efficient & secure way for customers to do bus w/us.” #CXFS key focus area! Joseph Lee AVP digital CX @canadalife – at Toronto, Ontario
Customer Experience Strategies Summit retweeted
Look how far we’ve come. Great engaging presentation from @ImWendyStclair #CXFS
Customer Experience Strategies Summit retweeted
Pro tip: you don't hire people who suck, so don't treat them like they suck. #CXFS
Customer Experience Strategies Summit retweeted
We will be attending @CXToronto, make sure you get in touch if you would like to meet us!
Vikas is a #transformationleader with more than 10yrs experience in driving #innovation, taking products from vision to markets for emerging & big brands including @Scotiabank, @CIBC, and more! Find his session here, bit.ly/2WSRJ44
@theBIOagency #CXFS #CX
Customer Experience Strategies Summit retweeted
Looking forward to @CXToronto next week! Featuring amazing case study by @thebancorp on #digitaltransformation of loan origination #wealthmanagement. Meet us there!
Customer Experience Strategies Summit retweeted
Don’t let Digital Transformation be just something we all assume is a known entity. It is not. Check out my newest piece--a post @CXToronto reflection. @themoment medium.com/@erikaleebailey/g…
Customer Experience Strategies Summit retweeted
So, @CXToronto is off to an amazing start! First, shared a table with Chief Experience Officer at @TGIFridays for breakfast then got the chance to hear him speak! #CXSummit19
