Communications Manager @DukeEnergy • Former Journalist • Avid hiker 🏃🏻♀️, kayaker 🚣♀️, dancer 💃🏻, and reader 📚 • Opinions are my own.
Charlotte, NC
Joined April 2011
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Caroline Fountain retweeted
Unusually hot September weather is driving high electricity demand across parts of the Carolinas. Duke Energy is asking customers in North Carolina and South Carolina to reduce electricity use from 2-8 p.m. TODAY, Friday, Sept. 18. spr.ly/6016BGnhXn.
Caroline Fountain retweeted
Hot weather can drive higher energy use. We’re here to help☀️
In this video, a home energy professional shares simple, practical tips from a recent home assessment to help customers improve efficiency and better understand their energy use.
Resources ➡️ Duke-energy.com/SummerSoluti…
Caroline Fountain retweeted
Colder temperatures mean your heating system is working harder to keep your home comfortable, which can lead to higher energy use. One easy place to start? Your thermostat. Setting it to the lowest comfortable temperature can help manage energy use. spr.ly/6018B6rsYO.
Caroline Fountain retweeted
WX ALERT 🚨 Duke Energy urges customers to prepare for damaging high winds and possible tornadic activity across the Carolinas
✅Make a plan and prepare an emergency kit
✅Sign up for outage alerts
✅ Know how to report an outage: text OUT to 57801
news.duke-energy.com/release…
Caroline Fountain retweeted
It was such an honor to help capture these moments on Capitol Hill this week!
Duke Energy team members were on Capitol Hill this week to underscore the important role that the Low Income Home Energy Assistance Program (LIHEAP) plays in helping households manage energy costs. We shared how LIHEAP – alongside Duke Energy’s customer assistance and energy efficiency programs – helps protect customers and support communities.
Caroline Fountain retweeted
Today is LIHEAP Action Day, and Duke Energy team members are on Capitol Hill to advocate for funding the Low Income Home Energy Assistance Program, which helps households keep the lights on and stay warm.
This advocacy reflects our ongoing commitment to protect customers and connect them with resources that can help during times of financial hardship. spr.ly/6011hSEJb.
Caroline Fountain retweeted
NOW IS THE TIME - please reduce energy use until 10am this Monday morning.
-reduce thermostat to lowest comfortable setting
-postpone laundry, dishwasher, large appliances
-turn off/unplug unnecessary devices
-EV owners, charge midday
Extremely cold temperatures are driving unusually high energy demand across the Carolinas. Duke Energy is asking all Carolinas customers to voluntarily reduce their energy use from 4-10 a.m. on Monday, Feb. 2, to help lessen the energy demand on the grid. spr.ly/6011h1oxv.
Caroline Fountain retweeted
Please conserve energy TOMORROW, MONDAY, 4-10AM ⚡️
Duke Energy is urging customers in the Carolinas to reduce energy use during periods of peak demand on Monday, Feb. 2, from 4-10 a.m., to help lessen the energy demand on the power grid and reduce the potential of isolated power outages. spr.ly/6015h1olZ.
Caroline Fountain retweeted
5 inches of snow in the Lake Wylie area as of 4pm Saturday ❄️
It’s beautiful to look at and fun to play in, but can make driving unsafe.
Several outages have been caused today by vehicles hitting poles.
If possible, stay home and safely off the roads.
#snow #Charlotte
Caroline Fountain retweeted
⚡️RESTORING POWER IN BREVARD ⚡️
Crews are working to turn electricity back on for customers impacted by #WinterStormFern
Here’s why the work can take hours or even days.
Caroline Fountain retweeted
HENDERSON COUNTY UPDATE 🚨
👷♂️ 500+ lineworkers restoring power in Henderson, Polk & Transylvania Counties
💪 Local & out-of-state support
🌳 Seeing trees & limbs down, cold temps, high winds wind
⚡️Crews working tirelessly to restore power
Caroline Fountain retweeted
🚨WNC UPDATE🚨
👷♂️Crews seeing trees, limbs, bamboo falling on lines from heavy ice
🚘Outages also from cars hitting poles Stay home, safely off the roads
🔌Crews restoring power when safe
📲Report outages at 800-POWER-ON, Duke Energy app or text OUT to 57803
#WinterStormFern
Caroline Fountain retweeted
GRATITUDE 🙏 Journeyman lineman Matt Page says he’s grateful for all the crews from out of state who are here to help his community in western North Carolina.
@WLOS_13 @asheville #WinterStormFern
Caroline Fountain retweeted
WNC ICE PREP 🧊
Chains on tires & tarps on windshields
Getting ready for slick conditions in the days ahead.
At home, finish preparing now.
✅ Charge your devices
✅ Water & non-perishables
✅ Back up plan if need electricity for medical device
More ➡️ duke-energy.com/safety-and-p…
Caroline Fountain retweeted
WNC UPDATE ⬇️
400+ extra trucks near Hendersonville
100 additional trucks in Asheville
More staging sites across western NC
This in addition to regular crews
18,000 workers from 27 states + Canada ready to respond in the Carolinas
#WinterStorm #WinterStormFern
Caroline Fountain retweeted
WNC STORM PREP ➡️ Hundreds of additional trucks arrived in western NC Friday ahead of the winter storm.
This is a snapshot of a staging area between Asheville & Hendersonville.
CAROLINAS ➡️ 18,000 workers are ready to respond in the Carolinas.
Crews from 27 states & Canada.
THIS ⬇️
Duke Energy is preparing for #WinterStormFern and encourages customers across the Carolinas to prepare now and stay safe ahead of possible multiday power outages.
What you need to know ➡️ news.duke-energy.com/release…
Follow @DukeEnergy @DukeEnergyNC @DukeEnergySC for updates 🚨
Caroline Fountain retweeted
It’s Utility Scam Awareness Day. Learn how to identify and stop utility scams before they happen: duke-energy.com/StopScams
Caroline Fountain retweeted
With the coldest air of the season forecast to arrive early next week, Duke Energy is committed to helping customers across the Carolinas save energy and money as heating systems work harder. By acting now, customers can take more control of their energy use – even as temperatures drop well below typical November averages.
spr.ly/60177P07R
Caroline Fountain retweeted
A heat wave is bringing triple-digit temperatures to portions of the Carolinas. Duke Energy is offering tips to help you take control of your energy use and stay comfortable through the heat. spr.ly/6019fPafL.
