Supporting innovators with knowledge, skills, tools, and mindsets for strategic design (and coffee). Principal + head barista is @cdnorman

Toronto, ON Canada
Joined October 2010
Professional associations face unique challenges in strategic planning. Try using a progressive approach: small data-gathering and consultations over time, connected—instead of big retreats. This fits leaders' schedules, has more learning + better plans cense.ca
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Life hack: Stop asking "What do I want to do?" Start asking "Who do I want to become?" Your actions will naturally align once you figure that out.
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Lots of people on X talk about side hustles, but nobody tells you how to start. So, here's how you build a side hustle (while employed full-time): 1. Pick a topic you can talk about for 30 minutes unprepared 2. Create daily content sharing your knowledge
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I’m taking a stand: I’m no longer replying to comments I suspect are AI-generated. You don’t make friends with bots.
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Happy Holidays, everyone. This is a good time to embrace slow, quiet, and darkness (and light). That's what we're doing this year.
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"Magic is believing in yourself, if you can do that, you can make anything happen." —Johann Wolfgang Von Goethe via @momentumdash
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"A goal without a plan is only a wish." —Antoine de Saint-Exupéry via @momentumdash
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Listen to @cdnorman speaking about change on the latest episode of On the Edge with SIC @SICHealth podcasts.apple.com/ca/podcas… #change #design #health
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Through narrative, visual art, diary and poetry, THE COVID JOURNALS shows us how medical professionals delivered care in the most challenging of circumstances. bit.ly/40HwYJ3 @sneilsonwwh @sarahfrasermd @arunadhara @AFMC_e @CIHR_IRSC @picardonhealth @JillianHortonMD
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Our latest Design Loft issue is out and available to read at open.substack.com/pub/design… #design #creativity
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Design makes good things. Evaluation makes things good and shows it. Want to learn how to do both? The Design Loft newsletter is more than facts, it includes lessons and tools. Sign up at designloft.substack.com/ #design #eval
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A great article @EthanZ . This is as bad as it sounds. Will we reach the point where we design things for us people/users, not tech giants? Let's hope.
This one was fun - building on @doctorow's thinking about enshittification, I wonder whether platform cooperativism (as explored by @ntnsndr and @TreborS) might give us a novel and hopeful way forward towards services that don't harm both their customers and suppliers.
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"Spread love everywhere you go. Let no one ever come to you without leaving happier." —Mother Teresa via @momentumdash
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The theme of our work is insight and inspiration over a coffee and today we celebrate that as part of International Coffee Day. Enjoy a cup of the delicious bean (actually, cherry — but let’s not get technical) and celebrate with a bit of a perk in your day.
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Learn from a master teacher and evaluator at the upcoming #Eval23 conference. Scale your impact! @John_Gargani
A few seats left for my #ScalingImpact workshop at #Eval23. Learn! Have fun! Get a book! Info at bit.ly/scaling_eval23 . Sign up at evaluationconference.org/ Thanks @aeaweb #eval #impact #scaling
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Fresh Start Effects and Pathmaking. The Fresh Start Effect demonstrates that you can engineer opportunities for transformation at any time — simply harness the power of your calendar. censemaking.com/2023/10/02/f… #change
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It started as an in-person mini-conference within a bigger conference on evaluation, now the Design Loft is available to everyone online. Subscribe for free at designloft.substack.com to get your design and evaluation lessons (and much more). #design #eval
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Congratulations and well-deserved @AyeshaBoyce 👏🏼🎉 @aeaweb will be very served having you on the board.
The election results are in!! I have been elected to the American Evaluation Association Board. To the 763 people who voted for me, know I do not take this opportunity lightly. I am humbled by your support and am honored to serve you in this role. #eval eval.org/About/AEA-Board-Ele…
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The latest Design Loft newsletter is out profiling tools, techniques, and ideas to help you elevate your impact. Today's lesson is on the approach called Design for Awful. Link and subscribe here: designloft.substack.com/p/td…
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