Commercial Director at Kantar, passionate about all things CX. School Governor at a Surrey primary. All views are my own
Joined September 2012
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Chloe Woolger retweeted
The 2022 @researchlive Award for Innovation of the Year, sponsored by @QuirksMR, goes to @Kantar’s LinkAI - a real step change in providing accurate, fast, cost-efficient advertising analysis. The judges are looking forward to seeing how this tech continues to develop. #MRSawards
Chloe Woolger retweeted
The 2022 @researchlive Award for Global Business Impact of the Year, sponsored by @OnePoll goes to @Kantar Consulting and @Failte_Ireland. Their research is having a lasting impact on tourism and travel in Ireland. Bravo! #MRSawards
Chloe Woolger retweeted
#UK grocery price inflation hits a new record and shoppers adopt different strategies to manage their budgets. Get the headlines from today’s #UK #GroceryMarketShare release in this video from our expert Fraser McKevitt. Read the full story ow.ly/eQ2B50Lxsiw
Chloe Woolger retweeted
The #discounters in the #UK have seen dramatic sales increases in recent months, bringing more and more customers through their doors as the pressure of rising costs mounts. Find out more in our latest #GroceryMarketShare release: ow.ly/QikQ50KH6yO
Our latest report with @TheMarketingSoc explores the key to growth for brands, and how marketers need to be focusing their attention on the areas that really make them meaningfully different.
Packed with top tips to ensure action, download your copy now. #ignite #growth
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I will be attending on Wednesday, look forward to seeing lots of friendly faces!
Join us at MAD//Fest, 5-7 July at the Old Truman Brewery! We have two stand-out speaker sessions plus #KantarMarketplace is sponsoring the Hexagon Stage, a demo table, and an ice cream machine, so you'll be seeing a lot of us! ow.ly/8q5k50JNF1G #KantarxMadFest #Marketing
Chloe Woolger retweeted
💰According to Kantar's global issues barometer wave one 2022, 49% of people already say the increasing cost of living is making them concerned. In today's article we talk about four strategies to fight inflation and deliver excellent CX. 👇
cxm.co.uk/trust-is-your-most…
#inflation
A dedicated #fs event with @Kantar_UKI and @Medallia, in an incredible setting. From digital transformation with Nationwide to leadership lessons with @pipoceanracing. Thank you @Cash_ac for chairing the session and to all our fantastic speakers. #cx #digital #journey #customer
Proving the value of CX isn’t new news, but so many companies still fail to do it. Check out this report to find out more about the benefits of being a customer let organisation #cx #customerexperience #digital #branddifferentation
"The pressure from senior business leaders to prove true ROI from CX investment is greater than ever." @chloewoolger @Kantar.
To get your copy of our Customer Director Report 2022 go here: buff.ly/3702F9a
Yesterday I spent the day in this incredible school talking all things learning and children. Becoming a school governor has been such a rewarding volunteer role, it helps me take a different perspective on the day to day and supports children to be the best they can be #governor
Chloe Woolger retweeted
forbes.com/sites/dangingiss/… How To Identify The Customer Experiences That Will Get Amplified In Social Media #cx #digitaltransformation
Chloe Woolger retweeted
Find out how Brits splurged over Christmas and get the headlines from today’s UK #GroceryMarketShare release in this video from Kantar consumer and retail expert @FraserMcKevitt. Read the full story: ow.ly/nRkR50Hn17I
Thank you
@CXMagazineWorld for short listing me as one of the CX Stars for 2022. It’s now all down to the vote so have your say, I would be truly grateful for your vote!! #cx #cxstars #CustomerExperience cxm.co.uk/cxm-vote-poll/cxms…
Chloe Woolger retweeted
Great customer experiences have helped leading brands bounce back from the pandemic and dramatically drive up their brand valuations. So who has performed well and what is it about their CX that has stood out? ow.ly/fLt950GWi4x #cxmanagement #branding #CX
Chloe Woolger retweeted
.@Tesco’s Alessandra Bellini joined us for #KantarTalks to discuss how #BrandExperience – that “little help” – can be the biggest lever for #BrandGrowth. Have you watched the session yet?
Catch up on demand: kantartalks.co.uk/ #KantarTalksOnDemand #CustomerExperience
Chloe Woolger retweeted
Congratulations to this year’s #KantarBrandZ Most Valuable UK Brands – we celebrate your resilience, brand bravery and agility in the face of tremendous challenges! See all 75 brands and download the full report here ow.ly/5lah50GjdKd
Inspiring day today celebrating #CXDay2021 thank you for all that attended our UK meet up! #cx #CustomerExperience
Our next speaker on #CXDay21 is @corney_sarah telling us about the application of #DesignThinking at the @CIPD
@CXPA_Assoc #CX
