If I ran a communications company where I had to record an IVR message saying “we hope to answer your call within an hour”, I’d rethink my approach to customer service @BT
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@tfwrail how do we navigate this for PAYG? Paying PAYG to Newport & then from Newport to Cardiff would almost double the fare. Buying a ticket online or at the station would be more expensive than PAYG. What is the answer please? I messaged 7 hours ago, GWR replied immediately.
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Replying to @LloydsBank
@LloydsBank Why have you cancelled my Mastercard credit card, which I have held since 1995 & replaced it with another Visa card, when I already have a Visa card? Another poor experience from Lloyds, I’ve never known the bank be so poor.
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@Tesco - what do you have to do to raise a complaint with you guys?!! Not great that there’s no facility on your website & that you’re so unresponsive here - I’d like the link or email address please.
It’s ironic that all the bots & trolls are responding more quickly than you @Tesco, please reply so that I can complain.
Chris Will Tweet retweeted
In 1990, Dolly Parton went on vacation in Ireland.
She walked into a local pub in County Kerry and delivered a flawless performance of Coat of Many Colors.
A heart of pure gold who made people smile across oceans.
What’s this weeks excuse for your Saturday afternoon cancellations, delays & crap vehicles on the Ebbw Vale line @tfwrail @WelshGovernment @WalesOnline ?. This is EVERY SINGLE WEEK.
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@markjhooper, @tfwrail don’t answer their unhappy customers anymore, on this train we have no aircon, no charging facilities, people standing & rammed to capacity by stop 3 & a conductor we can’t hear. This comes up regularly in the Senedd, as transport MS what is being done?
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Chris Will Tweet retweeted
Job opportunity: I'm looking for a Manchester based cat to join the Chief Mouser department. Must be good at catching mice but not good at getting attention on social media (that's covered)
"This is what No. 10 North is all about. Putting power in every postcode."
New PM Andy Burnham declares today as the "best day of my life", as he opens new No. 10 North and emphasises he wants to get "the whole country facing the same way".
trib.al/WDRslIR
📺 Sky 501
Chris Will Tweet retweeted
"My message to the people of the UK is that I'll train the new guy but you're going to have to stick with one of them eventually."
One of the two hourly services from Ebbw vale is cancelled continuously, so why are you still only putting these shitty non air conditioned two car units on @tfwrail? This is not acceptable @WelshGovernment & far from a one off. 🤬🤬🤬
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Chris Will Tweet retweeted
Look who just landed in France for the G7 summit. The clown-in-chief has arrived. 🤡
There must be 30 cars queuing here AGAIN for the recycling centre. How can you justify closing on Thursdays & Fridays @BlaenauGwentCBC? This is increasing carbon emissions as we all sit here with engines idling & wasting fuel.
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Maybe you should take note @LloydsBank, you’re behind the times & your out of touch boffins have got this one wrong #Save #EbbwVale. If we want digital, we’ll use our @monzo. Pity Vim Maru isn’t still at LBG.
retailbankerinternational.co…
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Hi @UPS_UK I dropped this parcel off at the Post office yesterday but the guy processing the return was on the phone & only half paying attention. I got no confirmation text & the parcel hasn’t moved. What’s happening here? Do I go back to the shop & complain?
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Come on @UPS_UK, the trolls are replying before your CS team
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