Citizens Agents

This Veterans Day, Citizens proudly honors all who have served. We’re especially grateful for the veterans in our Citizens family. Thank you for your courage and dedication. Watch our tribute slideshow: bit.ly/CitizensSalutes2026 #ThankYouVeterans #VeteransDay2026

As a reminder, Citizens is closed tomorrow and will reopen on Thursday, November 12. Claim reporting is available online 24/7/365 through myPolicy (citizensfla.com/mypolicy) or by contacting us at 866.411.2742. #WeAreCitizens

#CitizensIsReady: In-person support is available at the Insurance Assistance Hub in Escambia County today, 9 a.m.–12 noon. We're here to help! Members of #TeamCitizens can help with your #Isaias claim & answer questions. Stop by! Resources & information: ow.ly/pyAl50ZXcyZ

#AgentAdvisor: This week, read about Online Payment System Changes in Agent Updates and learn how to troubleshoot payment questions in the additional resources. Check your email or visit ow.ly/4Rnb50ZY8xt.

#CitizensIsReady: #TeamCitizens is at the Insurance Assistance Hub in Escambia county today from 9 a.m.-4 p.m. to provide #Isaias claim reporting support and answer questions. We're here to help! Additional recovery resources available at: ow.ly/pyAl50ZXcyZ

#CitizensIsReady: Staff is ready to assist you at the Insurance Assistance Hubs in Escambia & Okaloosa counties as communities across Northwest #Florida recover from #Isaias. More info about Citizens' response, hours of operation, & available assistance: ow.ly/5Lis50ZWPr8.

#CitizensIsReady: Our teams are at the Insurance Assistance Hubs in Escambia & Okaloosa counties today from 9 a.m.-4 p.m. CT to assist policyholders with #Isaias claim reporting & to answer questions. We're here to help! More info & recovery resources: ow.ly/hmnO50ZXcAG

Citizens restored policy binding authority at 5 a.m. ET on Saturday, October 10, 2026, due to Hurricane #Isaias. All regular Citizens business operations have resumed. #CitizensIsReady #ContactCitizensFirst

#CheckYourPrep: Do you know the correct way to use sandbags when preparing for heavy rainfall? Sandbags & tarps can divert flood waters & eliminate debris in your home. This video shares tips on the correct use & placement of sandbags. #BePrepared #StormReady #CitizensIsReady

"Now is the time for Citizens’ policyholders & Floridians in the Panhandle to prepare & pay close attention," said Tim Cerio, Citizens President. "Citizens is ready, & we will be there for policyholders." #PressRelease: #BePrepared for Hurricane #Isaias ow.ly/7pW550ZVEqL

Due to Tropical Storm #Isaias, no new policies/policy changes can be written statewide, effective October 7, 2026, 11 a.m. ET. Additional info & updates available on our Alerts page citizensfla.com/alerts & Storms: Monitor page citizensfla.com/monitor. #CitizensIsReady

Citizens reflects on the events of September 11, 2001, and together we honor and remember the fallen, the families, and the brave responders. We will #NeverForget. Remember, reflect, and learn with the National #September11 Memorial & Museum: 911memorial.org/marking-25th… #PatriotDay

Happy Labor Day! As a reminder, Citizens is closed today and will reopen on Tuesday, September 8. Claim reporting is available online 24/7/365 through myPolicy (citizensfla.com/mypolicy) or by contacting us at 866.411.2742. #WeAreCitizens

Citizens restored policy binding authority at 2 p.m. ET on Wednesday, July 22, 2026, due to Tropical Storm #Bertha. All regular Citizens business operations have resumed. #CitizensIsReady #ContactCitizensFirst

Due to Tropical Depression #Two, no new policies/policy changes can be written statewide, effective July 19, 2026, 11 a.m. ET. Additional info & updates available on our Alerts page citizensfla.com/alerts & Storms: Monitor page citizensfla.com/monitor. #CitizensIsReady

#HurricanePrep: Encourage year-round preparedness by incorporating storm prep activities into normal routines. ⛱️ Secure outdoor items before severe weather 🍃 Clear out drains and gutters 🌳 Keep trees and shrubs trimmed 🚙 Monitor your car's gas level #CitizensIsReady

🎇 Let the celebrations begin! Wishing you a fantastic 4th filled with laughter, good company, and fireworks. Have a safe and memorable Independence Day! #WeAreCitizens

#Insurance101: Are your clients ready for hurricane season? Use this infographic to review what’s covered - and what’s not - before the next storm. Help them #BePrepared and make informed choices! More info: bit.ly/2C7JJDN #ContactCitizensFirst #CitizensIsReady

Citizens will be closed Thursday, July 2, through Monday, July 6, for Independence Day. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Regular business hours resume on Tuesday, July 7.

Although #NationalInsuranceAwarenessDay was yesterday, keep your team on top of their @citizens_fla knowledge with our online Training section ow.ly/yj9F50OZN0n. Access on-demand webinars, review job aids and schedule your next live training event all from one place.