𝟏𝟏𝟒𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠. 𝟑𝟒𝟕𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐞𝐫𝐬.
Joined August 2026
- Tweets741
- Following219
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Claim Technical Desk retweeted
Hey @CrossCountryUK the 7.39 from Oxford to Manchester us crammed except in 1st class. How about declassifying 1st class? Or putting on some extra carriages? Or a refund for ghose forced to stand?
Claim Technical Desk retweeted
@CrossCountryUK what is the point of offering WiFi on your services when it barely works.
3 hours to sit on a train this morning with a complete inability to do anything that requires internet connection
Claim Technical Desk retweeted
@CrossCountryUK Please can I check is there a first class host tomorrow on 09:21 Stafford to Bournemouth and 15:41 BHI to Manchester?
Claim Technical Desk retweeted
@CrossCountryUK Another day, another overstuffed 2 carriage train. You operate a service from Birmingham to Stanstead, at peak time, with only 2 carriages on it. I had to force my way on with my bicycle, and despite being the only bike on board, i couldn't get in to the storage
Claim Technical Desk retweeted
@CrossCountryUK how long is is taking for delay repair at the moment as mine is coming up to a month and no update
Claim Technical Desk retweeted
@CrossCountryUK please can you check your dm from me about a failed assitance for my mother in law . Thank you
Claim Technical Desk retweeted
@CrossCountryUK what an absolute shit show on the Edinburgh to Penzance service. Train is jam packed people standing, sitting in the aisles, people double booked, old people having to stand. Why in 2026 can you not put on more carriages ! Unbelievable!!!!
Claim Technical Desk retweeted
If we take the delayed @GNRailUK train as a given, then do you know that Greater Anglia recently added an extra train from Ely at 0903, calling at CMB? Yes, you have to wait for 9 more minutes after the Cross Country, but would it save you time overall because it calls at CMB?
Claim Technical Desk retweeted
@CrossCountryUK your 0636 York - Edinburgh is cancelled. LNER will not accept the ticket. I have 2 further connecting services from Edinburgh - Perth - Inverness then car hire. Can you help please (bought through split my fare )
Claim Technical Desk retweeted
@CrossCountryUK how is 2 carriages acceptable for a packed Nottingham–Cardiff service at peak time? Crammed in like sardines! Used to run with 6 carriages. Why has capacity been cut so drastically?
@JacobCollierMP please look into this. The service from Burton is disgraceful!
Claim Technical Desk retweeted
@CrossCountryUK, @tfwrail sort your trains out. Majority of the time delayed or cancelled. Staff are abrupt too. We are paying for this crap service. – at Newport, Wales
Claim Technical Desk retweeted
Of all the excuses one gets given about train delays and cancellations, this one - sadly - sounds all too plausible... 🫤
Claim Technical Desk retweeted
Ridiculous shortage of luggage space on this @CrossCountryUK service. It's going to be a cramped 7 hour ride to Edinburgh. Just glad we have reserved seats (although all seats showing as Available so we had to evict other passengers when boarding in Taunton.)
Claim Technical Desk retweeted
@CrossCountryUK Horrible Oxford–Manchester journey today . Train was dangerously overcrowded; despite reserved seats, we couldn’t reach them. My aunt with asthma struggled to breathe, forcing us off at Banbury. We had to travel via Birmingham. Completely unacceptable. – at Middleton, England
Claim Technical Desk retweeted
Rude man on the trolley service from Bristol @CrossCountryUK 1530 service. Asked why there was no trolley from Plymouth like we was told, he started by saying I wasn't told that at all, proceeded to have a go at me just for questioning it, v poor customer service skills 😒
Claim Technical Desk retweeted
@CrossCountryUK could I send a thanks and shout out to the train manager on the 16:33 Birmingham to Reading he was lovely and went above and beyond to be helpful and friendly.
Claim Technical Desk retweeted
@CrossCountryUK I’ve just looked at my train booking today - 11.03 Birmingham new street to Newcastle - and I only have a seat reservation from Sheffield. Will I be able to book a seat for the whole journey? C50 from Sheffield
Claim Technical Desk retweeted
I’d forgotten how atrocious the seat number signage on @CrossCountryUK is. Some are above seats, some are above tables, some just don’t exist.
Claim Technical Desk retweeted
My daughter sent an email on the 11th of August. Still no response 🤷♂️
Claim Technical Desk retweeted
@CrossCountryUK how can I contact Customer Care and speak to someone? I received an email saying my refund was approved, but you’re unable to refund via the original payment method and are offering a voucher instead. I provided 2 alternative payment methods. Why can’t you refund?