We help businesses become customer-led. #strategy #cx #innovation #digital #servicedesign #customerinsight
London, UK
Joined February 2012
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Comotion Consulting retweeted
What makes a great #TEDtalk or #TEDxTalk?
@BenSmithwell of @Comotional addresses that in this 109-second clip.
"Removing Bullies"
>youtu.be/3ls2SgSAyvk
"The Flight Back to the Face"
>youtu.be/0KM8wrpEdLs
Our conversation about the state of #CX
>bombbomb.com/blog/ben-smithw…
Comotion Consulting retweeted
Are you more #Spock or #Kirk in your approach?
Spock vs Kirk
Data vs intuition
Machine vs human
Watch:
> @BenSmithwell of @Comotional talks balance in designing #customerexperience and in being #customercentric.
More:
> bombbomb.com/blog/ben-smithw…
> podcasts.apple.com/us/podcas…
Comotion Consulting retweeted
Now the dust has settled, what can customer experience professionals expect from GDPR? @JeanneBliss explains buff.ly/2mFsjFD #custexp
Comotion Consulting retweeted
CEO of Grip, @TimGr00t, explains how #ArtificialIntelligence is disrupting the #EventsIndustry. Tim says: "first think about how success looks like for visitors and exhibitors".#AIPowered #GripNetworking youtube.com/watch?v=KaZD2A6_…
Comotion Consulting retweeted
#IoT, #BigData, #BI, #DataScience, #DigitalTransformation: Hype or Reality? Facts and Figures
by @maherchebbo @iamwire |
bit.ly/2mFjWsD
#InternetOfThings #Cloud #BusinessIntelligence #Digital #BlockChain #ConnectedDevices #RT
cc: @lopp @rackspace @thinkwithgoogle
Comotion Consulting retweeted
With #INNOVATION if you don't LOOK for PROBLEMS you will FIND SOLUTIONS. #leadership #business #startup #entrepreneur #tech #success
Comotion Consulting retweeted
How can emotional insight improve customer relationships? Interview w/ @pdorrington ow.ly/nPfa30jppXM #custexp #wa #measure
Comotion Consulting retweeted
10 questions you should ask before starting an enterprise #blockchain project. youtu.be/y6-Ong3FS8U?a
Comotion Consulting retweeted
"It Don't Mean a Thing (If It Ain't Got That Swing )” - Winning at all Costs, costs! customerthink.com/it-dont-me… via @CustomerThink
Comotion Consulting retweeted
"Here is a simple but powerful rule: always give people more than what they expect to get.", Nelson Boswell
Comotion Consulting retweeted
Here's my latest blog post, to help you find blogs with great #CX content!
wakabayashi.us/wakabayashi-b… #marketing #adobesummit2018
Comotion Consulting retweeted
What Is Artificial Intelligence?
#AI #MachineLearning #DeepLearning #BigData #Fintech #Insurtech #Marketing #ML #DL #Robotics #HealthTech #Retail #martech #tech
whatis.ciowhitepapersreview.…
Comotion Consulting retweeted
Do businesses really understand what customer experience teams do? buff.ly/2uorVCe #CX
Comotion Consulting retweeted
"We don’t want to push our ideas on to customers we simply want to make what they want", Laura Ashley
Comotion Consulting retweeted
Thanks Rachel, Jonty & Charlie
Gerry Brown Releases a New Customer Experience Book callcentrehelper.com/gerry-b… via @callcentrehelp
Comotion Consulting retweeted
Why is it so important to understand customer emotions? How do you do it? Our new content hub shares the latest views, advice, opinions and insights on #emotion #data buff.ly/2p1AGNC
