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Digital experience, growth, and compliance for healthcare, financial services, life sciences, and B2B. Boston-based. Outcome-obsessed. #DigitalTransformation

Boston, MA
Joined July 2009
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Great presentation today by the folks at @TheWebbyAwards and @wpengine - appreciated!
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The 3 click rule debunked – a great read from the @NNgroup group – nngroup.com/articles/3-click…
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Clients always ask about image editing capabilities within @WordPress, here is a great video on what's possible - youtube.com/watch?v=c9LEjizq…
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Nothing like a "pixel perfect" review for the client – great job by the team.
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A quick S/O to the sales and support teams at @wpengine – no one does it better – thanks for working so hard!
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Always great having team @acquia at HQ Boston – technology learning and small world stories – never dull.
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A new client called in panic today as their WP site was compromised with the BabaYaga malware. WP fans always use a high-quality hosting solution like @wpengine. You can read more about BabaYaga in a great paper by the team at @wordfence - wordfence.com/wp-content/upl…
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We do work across a number of fantastic technologies, just need to give a S/O to the @Firebase team – it keeps getting better and better!!
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We've long been huge fans of @usabilla - so excited to see that @SurveyMonkey is planning to acquire them! usabilla.com/blog/usabilla-j…
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Introducing, our newest #OfficeDog, Babs Barnimal. She's ridiculous.
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Thank you to all of our clients who participated in our 2019 scorecard survey! While there are areas for improvement (on it), we are incredibly proud of the high marks for engagement value, innovation, creativity and best of all recommendation to friends and colleagues!
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.@Brightcove account manager Allison has made the on-boarding experience as great as the product itself! Happy client means happy agency!
Loving the experience creates a measurable business advantage for our clients. A well-crafted experience — one based on customer motivators, emotional design, and relevant interactions — can make the difference between a loyal, repeat customer and one who clicks away.
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Two sites launching on one humpday makes for some happy clients! Can't wait to share our work with you all. #webdevelopment #contentmarketing #lovetheexperience
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.@bryancurtis we will now be sharing your article "The Great NFL Heist" with all clients who are looking to build a brand. Great case study, better story. theringer.com/nfl/2018/12/13…
Trying to understand the motivators or needs of your audience better? Check the new article "Journey Mapping 101" for great insights on what's made some of most recent clients so successful! nngroup.com/articles/journey…
Field trip with our client! Super impressed with the Portland Animal Refuge League...and this guy.
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Love the experience... is not reality for 84% of consumers across all industries according to @Gartner_inc ow.ly/TnZq30m5yKI