The Consumer Federation of America is an association of more than 250 nonprofit consumer organizations established to advance the consumer interest.

Washington, DC
Joined September 2009
Some #chatbots, like automated phone systems, may frustrate customers with endless chat loops “Consumers should do what they can to hold these institutions accountable” @AdamRust9 Full story here: 9news.com/article/news/natio…
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“#Insurance companies raised rates on their customers in 2025 and increased the paydays for their #Executives,” said Michael DeLong, CFA’s Research and Advocacy Associate. “Consumers are struggling to afford coverage, with no relief in sight." consumerfed.org/news/press-r…
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“Americans are assuming these parks are safe, but the reality is once the #CPSC no longer had the authority to investigate hazardous situations, there is no federal watchdog.” Full story here: today.com/video/six-flags-ro…
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For an industry that talks frequently about democratizing #finance, Frayer said, “the #crypto market is actually far less democratic.”
I asked Sen. Kirsten Gillibrand if it bothers her that her staff trades crypto while she works on legislation that benefits the industry. “This is not a nanny state,” she said. Profiled crypto’s favorite Democrat for @NYMag: nymag.com/intelligencer/arti…
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According to #FEMA, more than 40% of #Flood claims occur outside designated high-risk flood zones. #Insurance Full Story Here: abc7news.com/post/el-nio-do-…
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Consumer Federation of America retweeted
Fraudulent ads are becoming more prevalent online. @ConsumerReports & @ConsumerFed teamed up on a model bill known as the SAFE Platforms Act to keep consumers safe and platforms accountable: advocacy.consumerreports.org…
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“This innovative move highlights yet again that local and state #ConsumerProtection agencies are stepping up to protect consumers even while federal agencies aren’t and provides a roadmap for other regulators to do the same.” #ClicktoCancel #NYC cnet.com/services/a-court-ru…
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