Conseil opérationnel en #SatisfactionClient #EcouteClient #ExperienceClient #CustomerFeedbackManagement #cx #custexp #customerfocus #customercentric #innovation
Paris
Joined October 2014
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Customer Focus retweeted
Les camions autonomes d’#Uber entrent en service pour transporter des marchandises bit.ly/2FB7lmJ #Transport #Fret
Customer Focus retweeted
"L'intelligence artificielle ne résoudra pas la bêtise naturelle" #HUBFORUM #BimDansTaFace
Customer Focus retweeted
Idées Relation Client: Casper et Nestlé ouvrent un 'sleep café' à Tokyo #IdéesRC j.mp/2xDJ77A
Customer Focus retweeted
Une année rythmée par la #satisfactionclient chez @ingdirectfrance | @PrixExcellence lnkd.in/dVHRnMc lnkd.in/ddqkq_E
Customer Focus retweeted
#JPMorgan se renforce dans l' #experienceclient en piochant chez #Amazon | #cx #custexp lnkd.in/dBa-Ttu
Customer Focus retweeted
La différenciation dans le retail se fait désormais sur l' #employé et moins sur l'offre et le prix #parisretailweek
Customer Focus retweeted
Nice experience this morning for the launch of @Qualtrics France with CEO @RyanQualtrics
Customer Focus retweeted
Nbre de robots travaillant dans les entrepôts d’Amazon
2016: 45 000
2015: 30 000
2014: 15 000
2013: 1000
teapawt.net/ThingsWork/status/7030…
Customer Focus retweeted
60% of M&As destroy shareholder value because such deals are often detrimental to customer @cfigroup #cx cfi.gp/Anhu30fiLj8
Customer Focus retweeted
Le Live Retail par @david_mingeon #ParisRetailWeek : Le mobile sera bientôt le premier magasin sur terre #havasshopper #havasparis
Customer Focus retweeted
5 pistes pour démasquer les #corporatehackers parmi vos salariés owl.li/L2Rn30filMy @EmilyMetais @essec cc @hacktivateurs @CorpoHackers
Customer Focus retweeted
2️⃣[#TransfoNum] @sncf prépare un un assistant personnel de mobilité buff.ly/2wfSfe7 v/@LesEchos #IA #BigData #Bot #FlashTweet
Customer Focus retweeted
Après la part de linéaire, la part de # frigo | #retail #Walmart teapawt.net/fr_jouandet/status/912…
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Customer Focus retweeted
The 140 character limit on Twitter was an exercise in brevity, thoughtfulness and creativity. It introduced a new form of storytelling and engagement. Expanding the canvas to 280 doubles the length of messages while ushering in a new era of communication and Twitter 2.0. #RIP140
Customer Focus retweeted
L'intention client, le nouveau business #growthhacker | #predictivemarketing @eMarketing lnkd.in/etpJGXN