@CustomerMarket2
Joined April 2022
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  • Followers97
65Media
Are you struggling to engage your customers and community? 😱 Last week we launched our new playbook with @ComLedAlliance, which offers practical tips and strategies for building solid and lasting relationships. 🌿 #CustomerEngagement #CommunityEngagement customermarketingalliance.co…

The ultimate playbook for customer and community engagement

In a world where engagement is more crucial than ever, the Customer Marketing Alliance (CMA) and Community-Led Alliance (CLA) have joined forces to create the definitive guide to customer and...

customermarketingalliance.com
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"I'm just a two person marketing or customer marketing team, so for me to be surrounded by customer marketers all day is like heaven." → Maxwell Bailey, Aircall ... Grab your Customer Marketing Summit San Francisco brochure. 👇 pmmalliance.co/43SqckF
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Ready to become your company's favorite superhero?🦸 From acquisition to advocacy, this article delves into the ways customer marketing can influence the entire revenue journey. 🌿 #customermarketing #revenuemarketing #revenuecycle #salescycle customermarketingalliance.co…

How customer marketing impacts the revenue and sales cycle

Ready to become your company's favorite superhero? From acquisition and retention to upselling and advocacy, this article delves into the transformative ways customer marketing can influence the...

customermarketingalliance.com
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Celebrate excellence in customer marketing with the 9th annual BAMMIEs! Wanna find out who scooped up this year? Grab our eBook & discover how the winners boosted: 💡Engagement 💰Revenue 🔄 ROI & more. Get yours 👇 customermarketingalliance.co…

16 award-winning customer marketing programs | Customer Marketing Alliance

That's right, awards season is back - and we're kicking off with the 9th annual BAMMIEs. 18 winners were recognized for their hard work, achieving an ROI of $19.4 million. Wanna find out who they...

customermarketingalliance.com
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Do you speak your customers’ language? We hope you do, but do you speak their ‘love language’? ❤️ Our eBook shows how to use these 5 to your advantage: 🗣 Words of affirmation 🤝 Acts of service 🎁 Gifts ✅ Quality time 🫂Physical touch Get yours 👇 customermarketingalliance.co…

The 5 love languages & customer marketing | Customer Marketing Alliance

Identifying your best customers is an early step in driving impactful customer advocacy. So how can you connect on a personal level? Our eBook reveals all.

customermarketingalliance.com
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In this episode of Customer Marketing Catch-up, sponsored by @influitive, we talk to Jeni Asaba, Head of Community at @JamfSoftware, about some of her vital tips to help tie people to your community. Listen now🎧 #customermarketing #podcast customermarketingalliance.co…

Jeni Asaba | Building relationships at scale: Vital tips to help you tie people to your community |...

In this episode of Customer Marketing Catch-up, we talk to Jeni Asaba, Head of Community at Jamf, about some of her vital tips to help tie people to your community.

customermarketingalliance.com
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Check out our latest article where we dive deep into how identity influences salary levels. 💸 💡 Join the discussion and gain valuable insights on the complex relationship between identity and income! #IdentityAndSalary #EqualOpportunities customermarketingalliance.co…

Diversity and the customer marketing position

We analyze our customer marketing salary survey results to consider how average salaries are impacted by disability, ethnicity, and sexual orientation.

customermarketingalliance.com
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Think marketing is all about your customers? 🤔 According to Tim Parkin, you need to look inwards and focus on marketing internally to get everyone engaged, motivated, and on brand. 🤝 #customermarketing #cross-functionalcollaboration customermarketingalliance.co…
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Getting here has been a wonderful journey, but we've finally reached our tenth episode of customer marketing catch-up with Meaghan Sullivan. 🎉 With new episodes coming out soon, why not peruse through our existing library? Listen in now! 🎧 customermarketingalliance.co…
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In the dynamic landscape of marketing, two essential components play a critical role in achieving business objectives: strategic marketing and tactical marketing. 💡 Read through to learn more. 🌷 #customermarketing #tacticalmarketing #strategicmarketing customermarketingalliance.co…

Key differences between strategic and tactical marketing

In marketing, two essential components play a critical role in achieving business objectives: strategic marketing and tactical marketing. While both approaches are distinct in their focus and scope,...

customermarketingalliance.com
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16 stories. An ROI of $19.4m. 1 awards ceremony. That's right, awards season is back with the BAMMIEs. Wanna find out who scooped up this year? Grab our eBook & discover how the winners boosted: 💡Engagement 💰Revenue 🔄 ROI & more. Get yours 👇 customermarketingalliance.co…

16 award-winning customer marketing programs | Customer Marketing Alliance

That's right, awards season is back - and we're kicking off with the 9th annual BAMMIEs. 18 winners were recognized for their hard work, achieving an ROI of $19.4 million. Wanna find out who they...

customermarketingalliance.com
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Exciting News! 📚 We are thrilled to announce Customer Marketing Alliance's first eBook: The Essential Elements of a Customer Marketing Plan. 🎉 Discover the key strategies and insights to help you build your new and current customer marketing efforts! customermarketingalliance.co…

The essential elements of a customer marketing plan

This eBook focuses on six elements to build into your customer marketing plan, from the early stages to elements that’ll support you during growth and scale-up.

customermarketingalliance.com
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Wanna drive customer loyalty in a simple way? Tap into the 5 love languages. Grab our eBook & discover how to create personalized connections via: 🗣 Words of affirmation 🤝 Acts of service 🎁 Gifts ❤️ Quality time 🫂 Physical touch Get yours 👇 customermarketingalliance.co…

The 5 love languages & customer marketing | Customer Marketing Alliance

Identifying your best customers is an early step in driving impactful customer advocacy. So how can you connect on a personal level? Our eBook reveals all.

customermarketingalliance.com
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Brand Ambassadors are the next step up to your advocacy program. ✨ Here's an 8-step approach that you can follow to create a highly engaging program for your customers. 💡 #customermarketing #brandambassadors #customercollaboration #customeradvocacy customermarketingalliance.co…

8 steps of a successful ambassador program

As you plan to create a brand ambassador program, I’ve mapped out an 8-step approach that you can follow to create a highly engaging program for your customers. Let’s dive into it:

customermarketingalliance.com
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🔊 Sound on! If you've not checked out our podcast Customer Marketing Catch-up, now is the time for you to tune in! 🎙️ But, don't just take our word for it, listen to the sneak peek below!👂 #customermarketing #podcast #growthstrategies customermarketingalliance.co…
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Are you ready to have your voice heard? 📣 We're excited to announce that the State of Customer Marketing Survey for 2023 is officially open! 🎉 Join us and be a part of something big!👇 #customermarketingsurvey #research #voiceyouropinion #SOCM2023 customermarketingalliance.co…

State of Customer Marketing Survey 2023

The State of Customer Marketing 2023 not only offers insights into the current climate of the customer marketing profession, but will compare, analyze, and build upon the results from last year's...

customermarketingalliance.com
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In this episode of Customer Marketing Catch-up, sponsored by @influitive, we talk to Meaghan Sullivan, Marketing Customer Programs Lead at @Google about how to excel in the digital workplace as a customer marketer. customermarketingalliance.co…

Meaghan Sullivan | How to excel in the digital workplace as a customer marketer | Customer Market...

In this episode of Customer Marketing Catch-up, we talk to Meaghan Sullivan, Marketing Customer Programs Lead at Google, about how to excel in the digital workplace as a customer marketer.

customermarketingalliance.com
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“What does the ‘voice of the customer’ mean in business?”. 🤔 VoC programs are created to understand the experience of their customers with feedback. ✨ #customermarketing #voiceofthecustomer #customerfeedback #customeradvocacy customermarketingalliance.co…

Let's hear it: Magnify your voice of the customer program

“What does the ‘voice of the customer’ mean in business?” you might ask. Voice of the customer programs are methods created by companies to best understand the experience and needs of their customer...

customermarketingalliance.com
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Growing an effective advocacy program is: ✉️ Delivering the most relevant message, ✅ To the right customer, 👤 Across all your personas. How can you start? By building a culture of customer advocate appreciation - a topic covered in our eBook. 👇 customermarketingalliance.co…

The 5 love languages & customer marketing | Customer Marketing Alliance

Identifying your best customers is an early step in driving impactful customer advocacy. So how can you connect on a personal level? Our eBook reveals all.

customermarketingalliance.com
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ChatGPT has the power to revolutionize customer engegement, but it prompts the question, is ChatGPT the future of customer marketing? 🤔 Learn the impact of AI on your work processes 👇 #customermarketing #chatgpt #artificalintelligence #marketingtools customermarketingalliance.co…

We asked ChatGPT how it can help with customer marketing: Is this the future?

ChatGPT has the power to revolutionize the way you engage with your customers, but it prompts the question, is ChatGPT the future of customer marketing?

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