DA Operations 🌊

When we started working with @aoTheComputer and @ArweaveEco, we saw a problem: mountains of ecosystem data, but little useful insight. So we built The Eye to track developers, daily txs, nodes, and more. Turning community data into something teams can act on. 📡

Start with one problem. You don’t need to outsource your whole support operation to work with DA Ops. Technical issues, support backlog, broken workflows, or reporting problems? We’ll help you define the scope, agree on a plan, and get it solved.

Try the DA 7-Day Support Sprint. We’ll learn your product, work with your community, review onboarding + support, and find ways to improve while helping with the operation. After 7 days, you decide if we’re a good fit. DMs open or visit daops.net

Community leadership means being a trusted face people recognize and look to for information, updates, and direction. That means hosting events, working with partners, and even presenting at conferences. Leadership is showing up wherever the community needs a voice.

Ecosystem operations that scale with you. daops.net

“I don’t want an agency.” Fair. DA Ops works differently. @jonnyringo711 personally onboards with every partner, and works directly in the chats to learn the product and community. No random low-context mods. We don’t outsource the relationship.🤝

Bringing needed tools to users.

We don’t just report issues. We chase them down.

One user making a mistake is user error. Fifty users making the same mistake is a pattern. That’s where good community support bridges the gap, keeps the team informed, and sometimes even pushes the PR that fixes it.

Building a community? Launching something new? Growing faster than support can keep up? Let’s Chat daops.net

Every support ticket is a step toward a better user experience. daops.net

Is your community growing, or just getting started? DA can help with onboarding, user questions, community support, launch coordination, and keeping everyone informed as you scale. Let’s chat. daops.net

Most think community management is just moderation. It’s not. Good CMs help users, surface recurring issues, triage problems the core team may not have time to handle, and make sure important feedback reaches the right people. Support is the bridge between users and teams.

Community management is more than moderation. It’s support, onboarding, communications, issue discovery, escalation, feedback, documentation, and sometimes even contributing to the PR that fixes the problem. But above all, it’s making sure the team understands what users are actually experiencing across the ecosystem.