Digital analytics leader who likes to read, travel and explore new technology
San Francisco, CA
Joined March 2008
- Tweets641
- Following175
- Followers721
- Likes99
@united Please explain to me why my friend on exact same disrupted flight (that got us home after an unexpected stop and 5 hrs late) received 5X more than me as “our sincere apologies for inconvenience incurred” (He received $1000 and I only $200.)
1
23
@united beyond frustrated with 5 communication attempts to CS. My flight was delayed 5 hours… please solve your #customercare absolute deficiencies
1
101
Totally support this and will attend, with many friends :-) We enjoy the night markets in Asia!!
2
23
I've done all the above without proper responses from United. I left a complaint and the CS agent is offering me $75, as if it's my fault United screwed up. How do I talk to someone who will listen to my complaint and take it seriously?
2
@United is the worst. Stranded me at airport, blaming me for missed flight although I was steps away from the gate eating, after 3 delays and gate changes. They decided to leave earlier than the time announced. No texts, app did not update... so basically no communication.
1
Stay away from @CarmellimoNYC!! They charged me twice for a ride, CS is unresponsive, can't solve the problem, supervisors repeat "wait for CS to call you" over and over but no call... #Awful
1
@UnitedAirlines again is a mess - canceled flight and no help. 11pm stranded at Newark please DM me ASAP! #awful
Just left @WellsFargo after 1.5 hrs of waiting… after I closed my accounts because they are having issues printing checks. Have no idea what happens now but my accounts are closed and I don’t have my $$ WHY WONT YOU JUST GIVE ME CASH?? #mymoneyismymoney #failure #incompetence
Why is it every time I walk into a @WellsFargo branch, they just waste my time? I gave up - decided to move to another bank… but today the problem is they can’t close my account and give me MY money??? Been here almost an hour waiting…
@WellsFargo (again) is such a joke. Sitting here for almost an hour and cannot close my account because their printer is broken and they cannot give me my own money
@AskBarclaysUS having issues with logging in to new account created today- no account number (obviously) what is guidance? #awfulcustomersupport on phone
1