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DVELP

@DVELP_team

This page is closing soon. DVELP is now part of Sabio Group. Follow @sabiosense for the latest updates

 London, England
dvelp.co.uk
Joined November 2016
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  • Followers474
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This page is closing. DVELP is now part of Sabio Group. Follow @sabiosense for the latest updates
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We are becoming part of something bigger! This page is closing soon. Please follow @sabiosense for the latest updates
Image from DVELP (@DVELP_team)
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The #pandemic has put high street stores under immense pressure. But it's not the end of our town and city centres. @wards03 explains how we need to rethink our approach to #customerexperience (#CX). Read more bit.ly/2LArCNK #brilliantCX #retail
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At DVELP we are not only curious attendees of NEXT, but also proud contributors. Will be exciting nine weeks! #googlecloud #googlecloudnext #googlecloudplatform #googlecloudpartner dvelp.co.uk/articles/made-by…
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In our latest webinar Tom Mullen set-up Agent Assist in under 30 minutes using #Twilio and #GoogleCloud #CCAI to create a uniquely powerful desktop for unparalleled customer experience and agent performance. Check out what we have learnt! dvelp.co.uk/articles/improve…
Image from DVELP (@DVELP_team)
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Watch our webinar recording in which Tom Mullen built an AI platform from scratch in 30 minutes that reduced call volumes whilst improving customer experience, using @twilio and @GCPcloud youtu.be/QU1t1jMTcB4 #ContactCenter #callcenter #AI
Reduce call volumes in 30 minutes with contact centre AI - webinar recording

Reduce call volumes in 30 minutes with contact centre AI - webinar recording

Watch DVELP CEO and contact centre automation specialist Tom Mullen...

youtube.com
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dvelp.co.uk/articles/our-rem…
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#Automation improves #staffretention significantly by improving the quality of tasks and letting employees focus on the human element of the job. dvelp.co.uk//articles/how-to… #hr #callcentre #ai #callcenter #EmployeeEngagement
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A different #ai perspective: There is a planet entirely populated by robots - Mars.
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Show Your Customers Some Love On Valentine’s Day! #valentinesday #customerexperience #contactcentre dvelp.co.uk/articles/how-to-…
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At the DVELP #bookclub we share good reads that help us grow both professionally and personally. This one is super relevant for #remotefirst companies like us, where the team stretches across many countries and cultures. What is your book for the month? goodreads.com/book/show/2208…
The Culture Map: Breaking Through the Invisible Boundar…

The Culture Map: Breaking Through the Invisible Boundar…

An international business expert helps you understand a…

goodreads.com
Leave aside your preconceptions: what would be the best possible contact centre experience for customers, agents and managers? dvelp.co.uk/articles/should-…
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This week we welcomed Samuel to DVELP! We're thrilled to have him join our backend team! dvelp.co.uk/company
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We've fine-tuned best practices for running retros in remote teams. Here are our team's tips! dvelp.co.uk/articles/retros-…
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Hot off the press! Scrum? Kanban? RAD? Victor explains them all! dvelp.co.uk/articles/why-we-…
From our Biz Ops Director Andi, here's how to automate emails using the @twilio SendGrid API and @googlecloud dvelp.co.uk/articles/automat…
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This week's article is written by Product Manager Annise! dvelp.co.uk/articles/project…
Do you know what you're up against? dvelp.co.uk/articles/beware-…
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Graphs and alerts are really boring *until they save you* dvelp.co.uk/articles/monitor…
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Considering applying to one of our engineering positions? This is our hiring process. dvelp.co.uk/articles/what-to…
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