David Shephard (@D_Shephard) header
David Shephard (@D_Shephard) profile picture

Manager Customer Advocacy @ZebraTechnology; Ex-Board Member @SocialMediaOrg. @forrester Certified CX Champ. #SocialMedia #VoC #AFOL

Houston, Texas
Joined July 2009
Photo by David Shephard (@D_Shephard)Photo by David Shephard (@D_Shephard)Photo by David Shephard (@D_Shephard)Photo by David Shephard (@D_Shephard)Photo by David Shephard (@D_Shephard)Photo by David Shephard (@D_Shephard)Photo by David Shephard (@D_Shephard)Photo by David Shephard (@D_Shephard)Photo by David Shephard (@D_Shephard)Photo by David Shephard (@D_Shephard)
Ever wonder what happens between stops on a package’s journey from warehouse to doorstep? @FedEx did too. @ZebraTechnology's new podcast series reveals how they implemented #RFID to close those blind spots & light up their supply chain. social.zebra.com/6013Qb7Jx #ZebraEmployee
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Watch how United Pacific started streamlining their tasks and communication with Zebra Workcloud Task Management after they recognized how the change in customer demands was changing their business. social.zebra.com/6018qY6Eq #ZebraEmployee
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Just got off a great @Zoom call with Taylor Page of @kong re: customer onboarding. Thank you for organizing Mary Green. My "compound of commonsense" moment: Even if the product is complicated, onboarding shouldn't be...
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AI still has trouble with hands…@TheSlyStallone’s finger thumb is a classic tell…
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The power has finally come back on after #BERYL. Nothing major to report, except that I need to get our front door harmonica lessons…
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Over two decades at Webtrends / NetIQ / Attachmate / @MicroFocus / @OpenText ended this week as part of a RIF. I am excited for what the future might hold & will cherish the incredible journey, opportunities, experiences, & relationships that have enriched & tested my tenure. 1/3
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Thank you to the many who have aided, nurtured, mentored, and become friends within and without the organization - too many to name. I am very proud of the successes and thankful for the education provided by the mistakes. 2/3
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Now 2 find a new role in #CustomerAdvocacy, #AnalystRelations, #ProductMarketing, #CustomerSuccess; #ChannelMarketing, #SocialMedia, or #Community - I look 4ward to staying connected & sharing updates. Thank U to all who have expressed & offered their encouragement & support. 3/3
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It took a while, but...
A big thank you to all our followers and listeners. WokingSoundscene has just passed 200,000 plays on @SoundCloud. Okay, so some artist do that in a day and it's taken us a few years, but heck it's a big milestone for us: soundcloud.com/wokingsoundsc…
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With the aid of OpenText Vertica, Anritsu Service Assurance is managing in-depth network data analysis for one billion subscribers: opentext.com/customers/anrit…
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IT System Admin in the IT Services Industry gives @OpenText Data Protector ★★★★★s in @Gartner Peer Insights' Enterprise Backup and Recovery Software Solutions category: bit.ly/3OSRwtY #CustomerSuccess
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Sr. Systems Engineer at a Manufacturing Company gives OpenText LoadRunner Enterprise ★★★★s in PeerSpot's Performance Testing Tools category: bit.ly/3SIjnhi #CustomerSuccess
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IT System Administrator in the IT Services Industry gives @OpenText Data Protector ★★★★★s in Gartner Peer Insights' Enterprise Backup & Recovery Software Solutions category: gtnr.it/42QuLfG #CustomerSuccess
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Learn how @lids transformed its EDI services to accelerate trading partner on-boarding and reduce costs with @OpenText: opentext.com/customers/lids
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The 3rd largest private bank in Brazil, @santander_br optimized & redesigned their development processes with @OpenText ALM Octane. #CustomerSuccess sprou.tt/15zVcLZg0Do
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This organization's restructuring & expansion needed a flexible approach to licensing, as it would be hard to predict the number of users or devices... @OpenText's flexible license system worked. Read their success story today: sprou.tt/1vs2xl21bOw
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