Better Customer Svce (@DarnCustomers) profile picture

Better Customer Svce

@DarnCustomers

Author, If It Wasn't For The Customers I'd Really Like This Job, Perfect Phrases For Customer Service, Defusing Hostile Customers Workbook. SoMuchMore

 Ottawa, Canada
customerservicezone.com
Joined November 2009
  • Tweets9K
  • Following1.3K
  • Followers1.8K
Better Customer Svce retweeted
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Robert Bacal@rbacal24 Oct 2021
How do I successfully start off interactions with customers dlvr.it/SBCxGP #custserv #defusingangrycustomers
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Better Customer Svce retweeted
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Robert Bacal@rbacal23 Oct 2021
How MUST Social Media Evolve To Be Effective As a Customer Service Tool? (Part 1) dlvr.it/SB9Y2z #custserv #defusingangrycustomers

How MUST Social Media Evolve To Be Effective As a Customer Service Tool? (Part 1) - Customer...

How MUST Social Media Evolve To Be Effective As a Customer Service Tool?

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Better Customer Svce retweeted
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Robert Bacal@rbacal22 Oct 2021
Will Social Media Customer Service Replace Other Forms of Delivery? dlvr.it/SB6x3h #custserv #defusingangrycustomers

Will Social Media Customer Service Replace Other Forms of Delivery? - Customer Service Zone

Will Social Media Customer Service Replace Other Forms of Delivery?

customerservicezone.com
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Better Customer Svce retweeted
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Robert Bacal@rbacal21 Oct 2021
Should Small Businesses Use Customer Metrics? dlvr.it/SB3GlT #custserv #defusingangrycustomers
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Better Customer Svce retweeted
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Robert Bacal@rbacal20 Oct 2021
Should My Company Use Twitter For Customer Service? dlvr.it/S9zQsT #custserv #defusingangrycustomers
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Better Customer Svce retweeted
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Robert Bacal@rbacal19 Oct 2021
What Does “Scaling” Mean and Why Do I Need To Understand It? dlvr.it/S9vb1l #custserv #defusingangrycustomers

What Does "Scaling" Mean and Why Do I Need To Understand It? - Customer Service Zone

What Does "Scaling" Mean and Why Do I Need To Understand It?

customerservicezone.com
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Better Customer Svce retweeted
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Robert Bacal@rbacal18 Oct 2021
Will Social Media Revolutionize Customer Service, As Many “Experts” Suggest? dlvr.it/S9qnfg #custserv #defusingangrycustomers

Will Social Media Revolutionize Customer Service, As Many "Experts" Suggest? - Customer Service Zone

Will Social Media Revolutionize Customer Service, As Many "Experts" Suggest?

customerservicezone.com
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Better Customer Svce retweeted
Robert Bacal (@rbacal) profile picture
Robert Bacal@rbacal17 Oct 2021
Why Is Twitter A One-Way Broadcast Medium? dlvr.it/S9m947 #custserv #defusingangrycustomers
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Better Customer Svce retweeted
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Robert Bacal@rbacal17 Oct 2021
Does Social Media Increase Online Sales? dlvr.it/S9kkHS #custserv #defusingangrycustomers

Does Social Media Increase Online Sales? - Customer Service Zone

Does Social Media Increase Online Sales?

customerservicezone.com
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Better Customer Svce retweeted
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Robert Bacal@rbacal16 Oct 2021
How are companies trying to use social media platforms to improve customer service? dlvr.it/S9jf5z #custserv #defusingangrycustomers
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Better Customer Svce retweeted
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Robert Bacal@rbacal15 Oct 2021
Sharing Metrics With Customer Representatives dlvr.it/S9fpsP #custserv #defusingangrycustomers

Sharing Metrics With Customer Representatives - Customer Service Zone

Should managers and executives share customer service metrics with customer service staff?

customerservicezone.com
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Better Customer Svce retweeted
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Robert Bacal@rbacal14 Oct 2021
What Should Customer Service Training Include? dlvr.it/S9Zmvk #custserv #defusingangrycustomers

What Should Customer Service Training Include? - Customer Service Zone

What Should Customer Service Training Include?

customerservicezone.com
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Better Customer Svce retweeted
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Robert Bacal@rbacal13 Oct 2021
What Types of Customer Service Situations Should Employees Be Trained in and Prepared For? dlvr.it/S9VR8C #custserv #defusingangrycustomers
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Better Customer Svce retweeted
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Robert Bacal@rbacal13 Oct 2021
Why Are Consistency, Reliability and Predictability So Important In Customer Service? dlvr.it/S9RWxP #custserv #defusingangrycustomers
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Better Customer Svce retweeted
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Robert Bacal@rbacal12 Oct 2021
Why Talking About “Respecting The Customer” A BAD Idea dlvr.it/S9P2DH #custserv #defusingangrycustomers

Why Talking About "Respecting The Customer" A BAD Idea - Customer Service Zone

Why Is "Respecting The Customer" A BAD Idea

customerservicezone.com
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Better Customer Svce retweeted
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Robert Bacal@rbacal11 Oct 2021
Do Customers Put Up With Poor Customer Service, and If So, Why? dlvr.it/S9KjQJ #custserv #defusingangrycustomers

Do Customers Put Up With Poor Customer Service, and If So, Why? - Customer Service Zone

Do Customers Put Up With Poor Customer Service, and If So, Why?

customerservicezone.com
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Better Customer Svce retweeted
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Robert Bacal@rbacal10 Oct 2021
I Keep Trying To Find The Ultimate Put-Down For Rude Customers. Is There One? dlvr.it/S9GgXc #custserv #defusingangrycustomers
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Better Customer Svce retweeted
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Robert Bacal@rbacal9 Oct 2021
Function vs. Purpose Creating Customer Centric Staff dlvr.it/S9DNH4 #custserv #defusingangrycustomers

Function vs. Purpose Creating Customer Centric Staff - Customer Service Zone

Function Vs. Purpose: Successful Leaders Teach Both To Their Customer Facing Staff

customerservicezone.com
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Better Customer Svce retweeted
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Robert Bacal@rbacal8 Oct 2021
What Is Proactive Use of Social Media For Customer Service dlvr.it/S99qj9 #custserv #defusingangrycustomers

What Is Proactive Use of Social Media For Customer Service - Customer Service Zone

What Is Proactive Use of Social Media For Customer Service?

customerservicezone.com
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Better Customer Svce retweeted
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Robert Bacal@rbacal7 Oct 2021
PRICE vs customer service? Is one more important? dlvr.it/S96VZ9 #custserv #defusingangrycustomers
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