I tweet about innovation in customer experience ✖️ employee experience ✖️ sports biz. Podcast: https://teapawt.net/t.co/AMrBXC6yJy Work: @engagemint_ Former: @DisneyInstitute
Cincinnati, OH
Joined May 2012
- Tweets1.8K
- Following1.6K
- Followers606
- Likes1.4K
David Millay retweeted
Thank you to @UACoachMurphy for taking time out of his Monday morning to pour into our team. Cups are full as we charge ahead into the week ahead! Thank you also to @Greg_Byrne & @DavidMillay for their recent guest speaking appearances.
Incredible lessons for us to learn & grow!
David Millay retweeted
Yes. Yes. Yes. Let's keep breaking down the barriers between athletes and fans.
This is how you create unforgettable moments and fans for life.
A man of the people!
Josef Newgarden goes INTO THE CROWD to celebrate his Indy 500 victory! #INDY500
David Millay retweeted
99.99% of people know about ChatGPT, but only 0.01% know how to use it correctly.
I have spent 1,000 hours studying AI so YOU don’t have to. Here are the best uses I found:
David Millay retweeted
Your first look at @RTFKT x @Nike x @takashipom 'phygital' fashion collection with over 70+ pieces.
✍️ : @erikalee
David Millay retweeted
Excited to have industry experts from @EngageMint_ here today training our @TexasLonghorns game day and event staff leadership on Hook ‘em Hospitality to create the best fan experience in the country! Three weeks to kickoff! #HookEm🤘🏼
David Millay retweeted
I had great fun chatting with @DavidMillay on his pod Flip The Switch.
We cover heaps, everything from reciprocity to the replication crisis. Here it is 👇
youtu.be/mbb_x7_hfPI
David Millay retweeted
Why do fans develop "rituals" or treat an experience as a "pilgrimage"?
Exploring a unique angle of fandom, @jeichlerlevine and @DavidMillay discuss the parallels of fandoms & religion and frameworks that can create "evangelists" of your brand.
🎧 : podcasts.apple.com/us/podcas…
David Millay retweeted
New staffs or new cycles often start w/ training. Why?
What's your purpose for training? Does your content hit the way you want it to?
In this podcast, @DavidMillay & @Katie_Rudy cover training tactics to spark change.
🎧 podcasts.apple.com/us/podcas… podcasts.apple.com/us/podcas…
David Millay retweeted
Want to create a more compelling training?
We've created a toolkit with everything you need to get started, including 20+ strategies on training structure best practices, email templates and checklists for an experience your staff will remember.
tinyurl.com/EngageMintTraini…
David Millay retweeted
Listen to this week's episode with @DanCockerell, Walt Disney Company VP for 26 years and owner of Cockerell Consulting Group.
Tune in! buff.ly/3MElj6c #customerservice #customerexperience #CX
David Millay retweeted
Salary increases or rewards can provide short-term solutions, but meeting 3 basic needs can inspire your employees long-term.
@DavidMillay and @csrigby examine the core principles driving workplace motivation here ⬇️
podcasts.apple.com/us/podcas… podcasts.apple.com/us/podcas…
David Millay retweeted
For more examples on connecting with your community, check out the full conversation with @DavidMillay and @ThatChristinaG:
youtube.com/watch?v=8NsHsHM7…
David Millay retweeted
Want to know how to improve your product? Ask your customers.
Check out my full interview with @EngageMint_ and @DavidMillay here: youtube.com/watch?v=8NsHsHM7…
David Millay retweeted
🎙️ NEW PODCAST!
The Great Resignation has led to a challenge of traditional career scripts.
@DavidMillay sat down with @p_millerd, author of "The Pathless Path", to discuss wonder, burnout vs. meaningful work and defining "enough".
Listen here ⬇️
podcasts.apple.com/us/podcas…
David Millay retweeted
I’m sorry to inform but you if you just build a great product, customers will not just randomly find your startup. – at San Mateo, CA
David Millay retweeted
Through 100 episodes of Flip the Switch, we've uncovered a few trends, experiments and best practices that have changed how we think. @DavidMillay and @Katie_Rudy revisit them through superlatives in this bonus episode.
🎧 Check it out ⬇️
podcasts.apple.com/us/podcas…
David Millay retweeted
Avg podcast episode downloads:
Top 1% > 3974
5% > 731
10% > 308
25% > 87
50% > 29
Pod growth is so difficult, bc you're asking ppl to spend so long with you.
But if you win over a listener, they're worth much more than a newsletter sub, Twitter follow, etc
David Millay retweeted
Honored to have been @DavidMillay's 100th guest for his @engagemint_ Flip The Switch podcast. I shared my thoughts on the NCAA and how to clean it up, my leadership philosophy and favorite mentors, and more. Take a listen, hope you'll enjoy 🎧engagemintpartners.com/coach…
David Millay retweeted
🎙️ New Podcast! Inspired by the #SuperBowl, @DavidMillay and @Katie_Rudy share the details from their favorite sporting events that can turn any game day into that once-in-a-lifetime experience.
Listen here: podcasts.apple.com/us/podcas… podcasts.apple.com/us/podcas…