Mark Dawson

@arrivanortheast Just bought a Tyne & Wear single on your app for £2 and in my tickets I’ve got this, which I’ve been charged £5 for. No idea how this has happened but can I get it refunded please? I’ve never bought a Midlands ticket before.

@LNER I submitted a refund claim on 6th May, received confirmation email that I would be refunded within 5 working days, however I haven’t received a refund yet 10 days later. Can you clarify when I will receive my refund? booking ref is 23S6XRFX7B and the refund ID is 23R6PEN6l1

@RoyalMailHelp Hi, I had a collection booked for yesterday. Parcel was collected no problem, but this morning I’ve had an email from you apologising for not fulfilling the collection request. Not sure if I need to do anything? Tacking number is ZT043289939GB

@My_Metro what’s the issue at Regent Centre? The southbound platform is closed

@arrivanortheast do you publish a list of short notice service cancellations anywhere? I can’t seem to find one (I’m interested in the 43, 44 and 45)

@sainsburys Hi, we’ve got an order due between 4-5pm today but like others we’ve had no confirmation email or payment taken. Can you help at all?

@arrivanortheast For the past few days your app isn’t showing any of services 43, 44 or 45 on the map. If I try clicking on a particular stop it just shows them as running on time even if they are late or cancelled. Both my phone & the app are up to date. It makes the app useless

@VodafoneUK Hi, I have 30 days left on my pay monthly contract with you. I can upgrade my phone and plan now if I wish, but when can I change my plan to a sim only contract?

@LumoTravel Hi, your website says you currently have tickets on sale up to 15th Aug. I was wondering when tickets for 11th September will be on sale? (LNER already have tickets on sale for that date for the Newcastle to London route)

@Betterhelpers Hi, I’m going to visit your Gosforth swimming pool for the first time tomorrow and just wondered how the lockers work, do I need to bring any change with me?

@arrivanortheast Hi, every time I try to look up the new timetable for the number 45 service on your website I get an error message. Is it going to be available to view before it changes on Monday? I’ve tried on multiple devices. Thanks.

@Morrisons hi I’m getting an error message ‘unable to connect to payment provider’ when trying to check out my online shop. Card has not expired and not aware of any issues with it. Can you help?

@TicketmasterCS Hi can you tell me when I can expect to get a refund for In Conversation With The Sopranos? I had an email from you on 22/2 to say it had been cancelled

@TicketmasterCS Hi, any idea when new dates for In Conversation with the Sopranos will be announced? It’s almost 2 months since they said the tour wouldn’t be going ahead. They also implied it was cancelled rather than postponed, but there’s been no further clarification

@TicketmasterCS Hi, I see the In Conversation With the Sopranos Tour has been cancelled. When can ticket holders expect to receive a refund? Thanks

@NUFC Hi NUFC, what’s Member of the Match as shown on this hoarding? That’s my name but I assume it’s someone else. Just wondered if I might get something free 😉

@sainsburys I have a slot booked for tomorrow and time is running out to amend my order. Should I cancel the slot?

@distantpod Hi, love the podcast, hilarious and there’s some great clips every week. Can I just recommend a documentary off the back off one of Elis’s choices this week, The Fall: Decker vs Budd is on Sky Documentaries and is excellent on the whole back story to that incident

@sainsburys hi, we’ve got a delivery slot booked for Friday, but when we try to amend it we’re taken to the error screen shown in the picture. Been like this for a couple of days. How can we fix it?

@Morrisons Hi, I’m trying to add a Morrison’s Plus Discount Card to my online account. On Mymorrisons website it says I need my customer number but I can’t seem to acces this. When I click on the link it takes me to the homepage of my account but there’s no customer number?